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Delta -Selling HP PPS ServiceOne Services: HP5-H10D Exam
"Delta -Selling HP PPS ServiceOne Services", also known as HP5-H10D exam, is a HP Certification. With the complete collection of questions and answers, BraindumpsPass has assembled to take you through 60 Q&As to your HP5-H10D Exam preparation. In the HP5-H10D exam resources, you will cover every field and category in HP Advanced Sales Certified Certification helping to ready you for your successful HP Certification.
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- Exam Code: HP5-H10D
- Exam Name: Delta -Selling HP PPS ServiceOne Services
- Certification Provider: HP
- Corresponding Certification: HP Advanced Sales Certified
- Updated: Sep 08, 2026
- No. of Questions: 60 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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HP5-H10D Practice Q&A's
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HP HP5-H10D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs and Solution Matching | 25% | - TCO and ROI communication - Aligning ServiceOne to customer requirements - Identifying customer business and IT challenges |
| HP PPS ServiceOne Overview | 25% | - ServiceOne value proposition and benefits - Delta update changes from previous version - PPS portfolio positioning |
| Sales Process and Implementation | 20% | - Renewal and extension policies - Terms, conditions and eligibility rules - Quoting and registration procedures |
| Service Offerings and Coverage | 30% | - Warranty upgrades and extensions - Deployment and support services - Care Pack services and contractual services |
HP Delta -Selling HP PPS ServiceOne Services Sample Questions:
Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a
customer's business?
- A. Mitigation of Risk Services
- B. Hardware Protection Services
- C. Data Protection Services
- D. Equipment Deployment Services
Correct Answer: C 🗳️
An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew
the engagement with the customer, which provision would require HP Contractual Services?
- A. A warranty purchased at the time of the product purchase
- B. One service level with risk mitigation
- C. Multiple products, at various service levels, all under one agreement
- D. The entire cost pre-paid
Correct Answer: C 🗳️
What percentage of savings does HP Care Pack Services bring to customers compared to single
out-of-warranty repairs?
- A. 34%
- B. 24%
- C. 44%
- D. 14%
Correct Answer: C 🗳️
A customer has set aside a budget to cover refreshment of their printing and PC hardware. They are
interested in contracting with a hardware manufacturer for services because their IT department does not
have adequate resources.
The contract would include the following provisions:
1 . Faster response times
2 . Multi-vendor repair services
3 . Onsite engineer
4 . Lease new equipment
Which HP PPS Services offering best meets this customer's needs?
- A. HP Deployment Services
- B. HP Standard Contractual Services
- C. HP Custom Contractual Services
- D. HP Care Pack Services
Correct Answer: D 🗳️
A customer has set aside a budget to cover replacement and maintenance of their printing and PC
hardware. They are interested in contracting with a hardware manufacturer for services because their IT
department does not have adequate resources to cover PPS Services.
The contract would include the following provisions:
1 . Standard delivery requirements
2 . Multi-vendor repair services
3 . Multi-year contract
4 . Quarterly payment
Which offer best matches this customer's needs?
- A. HP Accidental Damage Protection
- B. HP Standard Contractual Services
- C. HP Custom Contractual Services
- D. HP Care Pack Services
Correct Answer: C 🗳️
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