100% Guaranteed Results Sales-Cloud-Consultant Unlimited 263 Questions [2021]
Sales-Cloud-Consultant Dumps PDF - Want To Pass Sales-Cloud-Consultant Fast
Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 24
Which of the following stage should be matched with the Forecast Category "Best Case"?
- A. Mid pipeline
- B. Closed and Lost
- C. Early pipeline stages
- D. Closed and Won
- E. Late pipeline stages
Answer: A
NEW QUESTION 25
You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability of closing. If all goes well,and this Opportunity closes, how much revenue will be realized?
- A. $1,000
- B. $500
- C. $750
Answer: A
NEW QUESTION 26
Which feature should a Consultant recommend to allow a Tier 2 Service Representative to take over case
processing from Tier l and know how far Tier l had progressed in troubleshooting?
- A. Lightning Flow Component
- B. Lightning Guided Engagement
- C. Path for Cases
- D. Service Console Macros
Answer: B
NEW QUESTION 27
Match this tip with its design consideration. "Show each job function relevant information"
- A. Reduced clicks
- B. Search
- C. Tab and field naming
- D. Workflow rules and approvals
- E. Minimized redundant data entry
- F. Record types and page layouts
Answer: F
NEW QUESTION 28
The Universal Containers contact Center offers support through phone, email, public website, and a Community. The contact center manager wants to demonstrate the success of recent self-service initiatives to executive management. Which two Reports should the contact center manager present to executive management? Choose 2 Answers
- A. Number of IVR inquires without agent involvement
- B. Number of cases closed by self-service users.
- C. Number of cases created using Communities
- D. Average call handle time by team
Answer: B,C
NEW QUESTION 29
What Sales Cloud feature would allow UP to track which campaigns are related to a specific program initiative?
- A. Campaign influence
- B. Contact roles
- C. Campaign hierarchy
- D. Campaign members
Answer: C
NEW QUESTION 30
Forecast Categories: (Select all that apply)
- A. Are the same thing as Sales Stages
- B. Are there to help you categorize your opportunities, so you can gauge more accurately how much
revenue you can bring in a given time period - C. Have a default value that is associated with the Stage field
Answer: B,C
NEW QUESTION 31
Territory mgt is enabled. Users should be able to track account plans for each account they have access to
- A. Create master detail relationship account -> account plan
- B. Create lookup relationship account -> account plan
- C. Review territory mananagement settings
- D. Validation rule
Answer: A
NEW QUESTION 32
Sales representatives at Universal Containers want to share product specification documents with customers who do not have Salesforce access. These customers should only be allowed to preview the document in the browser without download permissions. What solution should a consultant recommend to meet this requirement?
- A. The file to documents and enable the externally available option.
- B. Upload the file to Chatter files and disable the download delivery option
- C. Upload the file to Chatter files and enable the password-protection option.
- D. Upload the file to Content and disable the download delivery option.
Answer: D
NEW QUESTION 33
What is the Translation Workbench?
Answer:
Explanation:
1. Specify languages you want to translate
2. Assign translators to languages
3. Create translations for customizations you've made to your Salesforce organization
4. Override labels and translations from managed packages. Everything from custom pick list values to custom fields can be translated so your global users can use all of Salesforce in their language.
NEW QUESTION 34
Arrange the steps to set a pass code, in the correct order (using Salesforce Classic).
- A. Enter your pass code when prompted to create a pass code
- B. Ensure that the Salesforce Classic application is installed and all your Sales force records are downloaded to your device
- C. Enter your pass code again for confirmation
Answer: A,B,C
NEW QUESTION 35
Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship.
Which two potential solutions can the Consultant recommend? (Choose two.)
- A. Track time invested in a custom field for each contact.
- B. Implement the Account Contact Role feature.
- C. Add a Lookup field to Contacts to indicate Influential Contacts.
- D. Add an Influencing Contact multi-select picklist field on the Account.
Answer: B,D
NEW QUESTION 36
What is a recommended way to migrate data from an external system while ensuring that the data adheres to
data quality rules established for the Salesforce org?
- A. Use the Salesforce data loader to load and cleanse the data.
- B. Use the Salesforce import wizard to load and cleanse the data.
- C. Cleanse the data outside of Satesfbrce and then migrate the data.
- D. Upload the data into Salesforce and then run data cleansing tools.
Answer: C
NEW QUESTION 37
After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing from quarterly forecasts.
How should the consultant resolve this issue?
- A. Use forecast adjustments to correct the forecast.
- B. Edit the Forecast Category field to reflect the proper category for the new stage.
- C. Create a new forecast and Include the new sales stage.
- D. Create a report to track Opportunities In the Negotiation stage.
Answer: B
NEW QUESTION 38
Universal Containers is developing its strategy for supporting their customers on social media sites. The company's requirements include the ability to: - Monitor Facebook fan page for new posts and comments from customers - Link new posts and comments to an existing customer record - Respond to posts from the existing Salesforce Console for Service - Create and link social personas to contacts What should a consultant recommend to meet these requirements?
- A. Enable Salesforce social profile on contacts
- B. Enable Social Customer Service
- C. Integrate facebook to its existing Customer Community
- D. Create a Force.com app for Facebook monitoring
Answer: A
NEW QUESTION 39
Cloud Kicks is undergoing a GDPR-focused implementation to ensure access to personal information data is limited to only users who need access to a company's account. Cloud Kicks has a private Account model.
How should the Consultant provide specific Account access to the Renewals and Sales Operations teams?
- A. Create a criteria-based sharing rule to share Accounts with the Sales Operations and Renewals public groups.
- B. Add Renewals and Sales Operations team members to a sales user's default Opportunity team.
- C. Create Renewals and Sales Operations Account team member roles and have Sales allocate Account team members to the appropriate users.
- D. Create a role-based sharing rule to share all Accounts with the Sales Operations and Renewals roles.
Answer: C
NEW QUESTION 40
What is a capability of Data Loader? Choose 2 answers.
- A. Ability to export field history data.
- B. Ability to prevent importing duplicate records.
- C. Ability to extract Organization and configuration data.
- D. Ability to run one time or scheduled data loads.
Answer: A,D
NEW QUESTION 41
Which of the following statements are true about the Opportunity field, "Stage"? (Select all that apply)
- A. There are other sales methodologies that can be downloaded from the App Exchange and used within
Salesforce - B. The list of default stage values cannot be edited or added.
- C. There are 10 default stage values, based on a commonly used sales methodology.
Answer: A,C
NEW QUESTION 42
Universal Containers has a field team selling their primary container product and an inside sales team calling existing customers to sell product upgrades. The upgrade sales cycle is shorter and less complex than the full sales process. Which solution will allow the inside sales representatives to close upgrade deals without having to follow the full sales process?
- A. Create a custom object for the upgrade process and associate upgrade records with the original opportunity.
- B. Use validation rules to prevent inside sales users from selecting unnecessary sales stages for upgrade opportunities.
- C. Create two opportunity record types and sales processes, and assign a simplified page layout to the upgrade V O opportunity record type.
- D. Create two page layouts and reduce the number of stages for the inside sales team page layout.
Answer: C
NEW QUESTION 43
Cloud Kicks recently started using Sales Cloud and hosts its business website outside of Salesforce. On its website, Cloud Kicks has a lead generation web page. The VP of Sales wants the Leads captured in its self-hosted website to be reflected in Salesforce. What should Consultant recommend?
- A. Implement Salesforce Connect to create Leads in Salesforce from the Cloud Kicks website.
- B. Implement the REST web service API to send Leads from the Cloud Kicks website to Salesforce.
- C. Implement the SOAP web service API to send Leads from the Cloud Kicks website to Salesforce.
- D. Implement Web-to-Lead to create Leads in Salesforce from the Cloud Kicks website.
Answer: D
NEW QUESTION 44
Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal
Containers has four opportunities for the current quarter that are detailed below:
* $3,500 opportunity in the Best Case forecast category
* $2,000 opportunity in the Commit forecast category
* $1,000 opportunity that has been closed/won
* $1,000 opportunity that has been lost
What are the sales representatives Best Case forecast for the current quarter?
- A. $2,000
- B. $6,500
- C. $5,500
- D. $3,500
Answer: B
NEW QUESTION 45
Which option best identifies with the Chatter Profile Page?
- A. Only users with access rights can view or post here.
- B. Everyone can see what you post here. Only displays posts directed to you.
- C. Everyone can see what you post here. Displays posts from everyone you're following.
Answer: B
NEW QUESTION 46
Insurance policies on accounts. 2 sales teams should not see each other's policies. 2 custom objects, each w/relationship to account object. Both objects private. What are the design considerations here?
- A. Sales user needs to apply manual sharing rules
- B. Custom report type needs to be created to view all policies in a single report
Answer: B
NEW QUESTION 47
The Sales manager at Cloud Kicks has asked an analyst to create a report when opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team's subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with view access to the Sales Manager roles. The Sales Manager wants to subscribe to the report. Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?
- A. Subscribe to report permission
- B. Chatter Subscribe to reports permission
- C. Subscribe to Reports: Set Running User permission
- D. Subscribe to Reports: Run Reports permission
Answer: B
NEW QUESTION 48
......
What is the duration of the Sales-Cloud-Consultant Exam
- Format: Multiple choices, multiple answers
- Passing Score: 62%
- Length of Examination: 105 minutes
- Number of Questions: 60
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