Oracle Fusion Customer Relationship Management 11g Sales Essentials: 1Z1-456 Exam

"Oracle Fusion Customer Relationship Management 11g Sales Essentials", also known as 1Z1-456 exam, is a Oracle Certification. With the complete collection of questions and answers, BraindumpsPass has assembled to take you through 133 Q&As to your 1Z1-456 Exam preparation. In the 1Z1-456 exam resources, you will cover every field and category in Oracle Applications Certification helping to ready you for your successful Oracle Certification.

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  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Applications
  • Updated: Aug 23, 2026
  • No. of Questions: 133 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Sales Forecasting and Reporting- Forecasting methods
  • 1. Pipeline forecasting
    • 2. Quota and target management
      - Reports and analytics
      • 1. Standard sales reports
        • 2. Performance dashboards
          Sales Process Management- Opportunity management
          • 1. Opportunity lifecycle and stages
            • 2. Forecasting and pipeline management
              - Lead management
              • 1. Lead conversion processes
                • 2. Lead creation and qualification
                  Application Administration and Setup- Security and roles
                  • 1. Access control configuration
                    • 2. User roles and permissions
                      - System configuration
                      • 1. Sales application setup
                        • 2. Business process configuration
                          Accounts and Contacts Management- Customer data management
                          • 1. Contact relationship management
                            • 2. Account creation and hierarchy
                              - Data quality and duplication management
                              • 1. Duplicate prevention strategies
                                • 2. Data enrichment and validation
                                  Oracle Fusion CRM Fundamentals- Navigation and user interface
                                  • 1. Sales dashboard and workspace navigation
                                    • 2. Personalization and user preferences
                                      - CRM concepts and Oracle Fusion CRM overview
                                      • 1. Fusion CRM architecture overview
                                        • 2. Customer relationship management principles

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          1. Which component uses statistical analysis to provide the estimated revenue amount while calculating the estimated adjustment metric for a forecast period?

                                          A) Oracle BI Answers
                                          B) Functional Sol up Manager
                                          C) Sales Prediction Engine
                                          D) Sales Forecasting Engine
                                          E) Business intelligence Server


                                          2. A sales representative has closed revenue of amount X for a territory for the year 2011, and amount Y for the same territory for the year 2009. Amount X is 122% of amount Y.
                                          The market potential for the territory for the year 2012 is an additional 10%.
                                          Select the best rule to identify the appropriate quota amount (110% of amount X) for the same sales rep for the territory for 2012.

                                          A) percentage change in a measure over three name time periods
                                          B) percentage change in a measure value over two named periods
                                          C) weighted average of a measure over the past three years
                                          D) X% growth of a measure overthree year exponential moving average
                                          E) Scale a measure from a past period by X%.


                                          3. You identify three problems while testing the product and catalog structure.
                                          1.Images are missing from certain products.
                                          2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
                                          3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
                                          Identify the three actions you would take to resolve these issues.

                                          A) Set the catalog as a Rollup Catalog.
                                          B) Navigate to the category's Filter Attributes tab and add the appropriate filter.
                                          C) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
                                          D) Verify that the correct URL has been entered in the image server alternate path.
                                          E) Verify that the appropriate attribute are present and associated in the item master.
                                          F) Upload the correct product images to Oracle's servers.


                                          4. Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

                                          A) Manage Lead Status
                                          B) Manage Ranks
                                          C) Manage Resource Groups
                                          D) Manage Resources
                                          E) Manage Time frames


                                          5. A company makers and sells widgets. After creating the appropriate products and catalogs, the customer decides to only ship products within the USA. The customer also wants to display the number of available widgets in stock in order to prevent a conflict between sales and the available stock.
                                          Identify the two function specification changes you would make to meet the customer's requirements.

                                          A) Set the Availability Engine to Quick Availability.
                                          B) Set the Availability Engine to Detail Availability.
                                          C) Set the Eligibility Engine to Run and Hide.
                                          D) Set the territory Engine to Do Not Run.
                                          E) Set the Pricing Engine to Complex.


                                          Solutions:

                                          Question # 1
                                          Answer: C
                                          Question # 2
                                          Answer: B
                                          Question # 3
                                          Answer: A,E,F
                                          Question # 4
                                          Answer: A,B,E
                                          Question # 5
                                          Answer: B,C

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