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HP Selling HP EMEA cMPS Sample Questions:

1. Who can benefit from the HP Care Pack value proposition?

A) Distributor
B) HP
C) Only the customer, because it is a customer product
D) The customer and Channel Managed Print Services partner

2. Which option best describes the payment options of a Channel Managed Print Services contract?

A) Always "base plus click"
B) Always "level pay"
C) Always "all-in" click
D) Whatever the partner defines within the cMPS terms and conditions

3. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A) Resistance to build up of static
B) Smaller uniform particle size
C) Particles resistant to crushing
D) Varying particle sizes

4. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
B) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
C) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
D) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.

5. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
B) All upload files are converted into an XML format prior to uploading to the ICPP portal
C) The supplies import has the correct contract ID to match the contract upload ID.
D) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.

Solutions: