[2026] Pass 700-805 Exam - Real Questions and Answers
700-805 Exam Questions Get Updated [2026] with Correct Answers
Achieving the Cisco 700-805 certification demonstrates that an individual has the knowledge and skills necessary to manage the renewal process of Cisco products and services effectively. Cisco Renewals Manager certification can help professionals advance their careers in sales or customer success roles, and can also benefit organizations by ensuring that they have skilled professionals managing their Cisco product and service renewals.
NEW QUESTION # 36
Which action should a Renewals Manager take first?
- A. Meet the customer and perform a renewals diagnosis
- B. Download contract data and develop a renewals strategy
- C. Assign an RS to priority accounts
- D. Meet and confirm the AM, CSS, CSM and their resources
Answer: B
Explanation:
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition
NEW QUESTION # 37
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. App Dynamics
- B. Stealth watch
- C. Tetration
- D. Meraki
Answer: B
Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
Detecting and responding to advanced threats across their network
Gaining visibility and control over their network traffic and activity
Improving their network performance, security, and compliance
NEW QUESTION # 38
What should be the key driver for the Renewals Manager's decisions and recommendations during the Renewals process?
- A. market and industry trends
- B. customer business requirements
- C. pricing and contract negotiation
- D. upsell and cross-sell opportunities
Answer: B
NEW QUESTION # 39
Which statement is the most accurate description of the Health Index?
- A. A tool for service providers to determine what stage of the lifecycle to offering training solutions
- B. An ongoing measurement of customer sentiment
- C. An ongoing measurement of several key customer health indicators
- D. A measurement tool for resolving secific product quality issues and adoption barriers
Answer: A
NEW QUESTION # 40
Which critical task must be performed during the Qualification phase?
- A. validate customer inventory
- B. develop a Success Plan
- C. quote delivery
- D. Renewal Plan development
Answer: A
Explanation:
According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:
* Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items
* Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities
* Updating the ATR report with any changes or corrections
NEW QUESTION # 41
What is the implication of on-time renewals for an IT service provider company?
- A. There is no significant impact if sales are on plan.
- B. No disruption to recurring revenue.
- C. Customer satisfaction is improved.
- D. Incentives will be paid.
Answer: B
NEW QUESTION # 42
What is Practice Maturity?
- A. an evaluation of a partner's negotiation skills
- B. a compass of how a partner is performing against key Cisco priorities and outcomes, as well as against their peers
- C. a reflection of a partner's career length based on their employees' service duration
- D. a calculation of the number of deals won and lost
Answer: B
NEW QUESTION # 43
Who do Renewals Managers (RMs) work with?
- A. RMs work with pre-sales engineers and build customer solutions.
- B. RMs work by themselves to develop a high level view customer requirements and objectives.
- C. RMs work with service delivery teams and monitor engagements.
- D. RMs work with account managers to drive ongoing revenue risk assessments and plays.
Answer: D
Explanation:
According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
Identifying and prioritizing renewal opportunities
Developing and executing renewal strategies
Negotiating and closing renewal deals
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
NEW QUESTION # 44
Which task must a Renewals Manager perform early in the renewal process?
- A. terms negotiation
- B. review new opportunities
- C. risk mitigation
- D. risk assessment
Answer: D
NEW QUESTION # 45
What is the role of a Renewals Manager in a Customer Success Plan?
- A. The Renewals Manager is an administrative role acting on the insight provided by financial tools.
- B. The Renewals Manager is a reactive resource to administrate the renewal process.
- C. The Renewals Manager is a salesperson acting only when a Customer Success Plan is created.
- D. The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.
Answer: D
NEW QUESTION # 46
How does Cisco define AT R?
- A. Contracts/subscriptions that have attrition terms revoked.
- B. ATR is the sum of RR and iARR, minus the attrition rate.
- C. Any customer agreement where attrition has been an issue.
- D. Contracts/subscriptions that are available to renew.
Answer: D
NEW QUESTION # 47
Which architecture addresses customer needs for voice, video, and data?
- A. Enterprise networking
- B. Security
- C. Data Center
- D. Collaboration
Answer: D
NEW QUESTION # 48
Which services are contained in the CX portfolio?
- A. Support Services and Business Critical Services
- B. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
- C. Support Services, Business Critical Services, Professional Services and Managed Services
- D. Support Services, Business Critical Services and Professional Services
Answer: B
Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies
NEW QUESTION # 49
How does Cisco define ATR?
- A. Contracts/subscriptions that have attrition terms revoked.
- B. ATR is the sum of RP ad iarr , minus the attrition rate.
- C. Any customer agreement where attrition has been an issue.
- D. Contracts/subscriptions that are available to renew.
Answer: D
NEW QUESTION # 50
Which licensing model represents the highest value?
- A. Enterprise Agreements
- B. Transactional
- C. Subscription
- D. Pay as you go
Answer: A
NEW QUESTION # 51
What is the ATR on a $10, 000oneyearre curing revenue contract?
- A. $1,200
- B. $10,000
- C. $10,000 divided by 12
- D. 10% of $10,000
Answer: C
NEW QUESTION # 52
A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?
- A. $1000
- B. $100
- C. $ 3300
- D. $3000
Answer: D
NEW QUESTION # 53
Which two actions does a partner perform within CCW-R? (Choose two.)
- A. renew services
- B. view and manage contracts
- C. set up an email marketing campaign
- D. download data sheets
Answer: A,B
NEW QUESTION # 54
How does the Lifecycle Advantage (LCA) program enhance the renewal process?
- A. eliminates the need for renewals, focusing only on acquiring new customers
- B. standardizes renewals, removing all personalization
- C. automates renewal notifications, initiates early conversations, and ensures consistency and personalization
- D. initiates renewal talks after service and software expiry
Answer: C
NEW QUESTION # 55
Which task should a Renewals Manager perform during the Prospect phase?
- A. Terms negotiation
- B. Risk Mitigation
- C. Risk Assessment
- D. Review new opportunities
Answer: D
NEW QUESTION # 56
What does iarr measure?
- A. Our ability to internally align renewable resources
- B. Our ability to expand upon existing customer value
- C. Our ability to monitor product utilization,and financial growth collectively
- D. Our ability to increase renewal rates through pricing controls
Answer: B
NEW QUESTION # 57
What support should an RM take from the CSM?
- A. Oversee the closure of contracts.
- B. Communicate value and the impact of Cisco solutions.
- C. Book customer-service briefings.
- D. Communicate new greenfield opportunities.
Answer: B
NEW QUESTION # 58
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- B. gain insight into new and unique business prospects for your customers and expand sales potential
- C. Trusted Data Source for Hardware Refresh and Software renewal insights
- D. help manage Discounts for Quoting
Answer: D
Explanation:
The statement that is invalid regarding which tools can be added as value to customer and partners is B. help manage Discounts for Quoting. This is because discounts are not a tool, but a pricing strategy that can be used to attract or retain customers, increase sales volume, or clear inventory. Discounts are not something that can be added as value to customer and partners, but rather something that can reduce the value or profit margin of the seller. Tools that can be added as value to customer and partners are those that can help them solve their problems, improve their performance, or enhance their experience. For example, some of the tools that Cisco offers to its customers and partners are:
Adopt on Scores: This tool provides insight into how well customers are utilizing service and software they purchase from Cisco. It helps customers measure their adoption progress, identify gaps and opportunities, and optimize their outcomes.
Trusted Data Source: This tool provides hardware refresh and software renewal insights for customers and partners. It helps them plan ahead, stay current, and reduce risks.
Business Insights: This tool provides data-driven insights into new and unique business prospects for customers and partners. It helps them discover new markets, segments, or opportunities, and expand their sales potential.
NEW QUESTION # 59
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. App Dynamics
- B. Stealth watch
- C. Tetration
- D. Meraki
Answer: B
Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
* Detecting and responding to advanced threats across their network
* Gaining visibility and control over their network traffic and activity
* Improving their network performance, security, and compliance
References: 2: Cisco Stealthwatch - Cisco
NEW QUESTION # 60
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Cisco 700-805 (Cisco Renewals Manager) Certification Exam is a credential that validates an individual's expertise in managing the renewal of Cisco products and services. Cisco Renewals Manager certification exam is designed for professionals who are responsible for managing the renewal process of Cisco products and services within an organization. It is ideal for those who want to demonstrate their skills in managing and maintaining Cisco customer relationships, as well as their knowledge in Cisco's product and service offerings.
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Free Cisco 700-805 Test Practice Test Questions Exam Dumps: https://drive.google.com/open?id=1rE7IJxb5bol50J2pQkViFgw8ISjrDe64
