Slack-Certified-Admin Training & Certification Get Latest Slack Certified Updated on Feb 21, 2022
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Slack Slack-Certified-Admin Exam Syllabus Topics:
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NEW QUESTION 36
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
- B. Approve and install apps to integrate their support tools with Slack.
- C. Streamline an incident management workflow.
- D. Allow everyone on the Customer Support team to approve and install the apps they need.
Answer: A,C
NEW QUESTION 37
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
- A. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
- B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
- C. Change the email, and reset the password. Changing the email will end John's Slack session.
- D. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.
Answer: A
NEW QUESTION 38
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
- A. Who can create and archive channels
- B. Who can invite new members
- C. Whether to enable admin-approved apps
- D. Who is allowed to add custom emoji
Answer: A,B
NEW QUESTION 39
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
- A. Only Org Owners can manage multi-workspace channels.
- B. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
- C. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
- D. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
Answer: B
NEW QUESTION 40
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
- A. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
- B. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
- C. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
- D. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
Answer: C
NEW QUESTION 41
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Members experience less context switching when they are given the chance to access several workspaces.
- B. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
- C. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
Answer: C
NEW QUESTION 42
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
- C. Change the invitations permission to require Workspace Admins/Owners approval.
- D. Change the channel management permission for managing posting permissions in all channels to Everyone.
Answer: A
NEW QUESTION 43
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
- A. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
- B. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
- C. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
- D. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
Answer: C
NEW QUESTION 44
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
- A. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
- B. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
- C. The number of messages posted in the #help-hr triage channel over the past 30 days
- D. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
Answer: B
NEW QUESTION 45
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
- A. Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
- B. Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
- C. Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
- D. Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
Answer: A
NEW QUESTION 46
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- B. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
- C. Email a "How to use Slack guide" to new hires before they start.
- D. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
Answer: B
NEW QUESTION 47
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
- A. Continue using the group DM, and invite the new members to it.
- B. Convert the group DM to a private channel, and then invite the new members.
- C. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
- D. Start a new group DM with only the new members of the team.
Answer: A
NEW QUESTION 48
How many integrations can be installed on a workspace on the Standard plan?
- A. 5 integrations
- B. 10 integrations
- C. 25 integrations
- D. Unlimited
Answer: D
NEW QUESTION 49
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?
- A. Set @here and @channel to be used only in private channels, where membership is more limited.
- B. Restrict @here and @channel usage to Owners and Admins only.
- C. DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.
- D. Restrict public channel posting to just Owners and Admins.
Answer: D
NEW QUESTION 50
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
- A. Slack data is encrypted at rest and in transit.
- B. Workspace Admins can see all direct message content at any time through the Admin console.
- C. Slack members can only access Slack when on the corporate network.
- D. Slack data is stored on your company's servers.
Answer: A
NEW QUESTION 51
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Restrict new channel creation to admins only.
- B. Encourage members to add a channel purpose and topic.
- C. Standardize and communicate channel naming conventions.
- D. Change her workspace settings to allow all members to archive channels.
Answer: A
NEW QUESTION 52
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
- A. Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
- B. Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.
- C. Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
- D. Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
Answer: C
NEW QUESTION 53
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
- A. Send an @everyone in a message to your workspace-wide #general channel.
- B. Send a message that includes an @channel and @here to #supplier-bindings.
- C. Direct message your key contact who belongs to the connected channel, so they are directly informed.
- D. Send a message that includes an @channel and @everyone to #supplier-bindings.
Answer: C
NEW QUESTION 54
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