Free 2021 Avaya ACDS 37820X dumps are available on Google Drive shared by BraindumpsPass
Welcome to download the newest BraindumpsPass 37820X PDF dumps: https://www.braindumpspass.com/AVAYA/37820X-practice-exam-dumps.html ( 66 Q&As)
NEW QUESTION 37
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. A single design diagram
- B. A design diagram for each person
- C. A single architectural diagram
- D. An architectural diagram for each person
Answer: D
NEW QUESTION 38
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming trunk must be digital and the outgoing can be analog or digital.
- B. The incoming and outgoing trunk must be digital.
- C. The incoming and outgoing trunk can be analog or digital.
- D. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
Answer: A
NEW QUESTION 39
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Realtime
- B. Custom reports
- C. Agent Dashboards
- D. Voice Recording Library
Answer: C
NEW QUESTION 40
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
- B. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- C. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
Answer: D
NEW QUESTION 41
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using Windows smartphones
- B. Scopia Mobile using iOS or Android smartphones
- C. Avaya Communicator using iOS or Android smartphones
- D. one-X Mobile Preferred using iOS or Android smartphones
Answer: D
NEW QUESTION 42
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. Linux servers
- B. CentOS servers
- C. SCN IP500 V2
- D. Expansion IP500 V2
Answer: A
NEW QUESTION 43
With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?
- A. The J100 wireless module
- B. The color display
- C. The built-in volume boost
- D. The JBM24/JEM24 button module
Answer: B
NEW QUESTION 44
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
- A. On-Premise
- B. Private Cloud
- C. Public Cloud
- D. Hybrid Cloud
Answer: B
NEW QUESTION 45
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. Employees are requesting company provided mobile devices.
- B. The number of users outside of the office is increasing.
- C. More tech savvy workers are working in the midsize segment.
- D. Employees want access to tools to be more self-sufficient.
Answer: C
NEW QUESTION 46
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. IP Office Web Client
- B. Avaya IX Workplace Web Client
- C. Avaya one-X Mobile Preferred
- D. Avaya Communicator for Web
Answer: C,D
NEW QUESTION 47
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. IP Office and ACCS can be virtualized only using the same VMware host server.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- D. IP Office and ACCS can be virtualized only using separate VMware host servers.
Answer: B
NEW QUESTION 48
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. VMware ESXi
- B. Microsoft Hyper-V
- C. KVM
- D. Amazon AWS AMI
Answer: C
NEW QUESTION 49
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 410 Telephony users and 225 UC users
- C. 400 Telephony users and 235 UC users
- D. 210 Telephony users and 425 UC users
Answer: A
NEW QUESTION 50
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Modify their personal directory.
- B. Button programming
- C. Create personal short codes.
- D. Correct their personal entry in the system directory.
Answer: B,D
NEW QUESTION 51
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 500 viewers
- B. 100 viewers
- C. 25 viewers
- D. 50 viewers
Answer: A
NEW QUESTION 52
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 53
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- B. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. To IP Office and anchored In IP Office: A-6
Answer: B
NEW QUESTION 54
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. Whether they need web collaboration
- B. No additional Information Is needed
- C. The number of conferences per month
- D. The number of participant-.
- E. Whether they will need recording
Answer: B,C,E
NEW QUESTION 55
......
Tested Material Used To 37820X: https://www.braindumpspass.com/AVAYA/37820X-practice-exam-dumps.html
