1z0-1034-20 Dumps with Practice Exam Questions Answers
1z0-1034-20 by CX Service Actual Free Exam Practice Test
NEW QUESTION 13
How can you make the Incident.Subject workspace field "required" from within the Workspace Add-in code?
A)
B)
C)
D)
- A. Option D
- B. Option A
- C. Option C
- D. Option B
Answer: D
NEW QUESTION 14
You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?
- A. logMsasage ( "message" ) ;
- B. writing to the notes field of the object on which you are performing CPM actions
- C. writing to a custom logging table within the CPM code
- D. the log files maintained in the configuration panel in the console
Answer: D
NEW QUESTION 15
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.
- A. It disables all customizations on the site and redirects end users to Reference Implementation.
- B. It disables access to the Customer Portal Administration area.
- C. It disables access to Customer Portal files via WebDAV.
- D. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
Answer: C,D
NEW QUESTION 16
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
- A. The pre_paga_render hook is missing or incorrect.
- B. The post_report_get_data hook is missing or incorrect.
- C. The default mapping is missing or incorrect.
- D. The click_stream attribute is missing or incorrect.
- E. The pre_report_get_data hook is missing or incorrect.
Answer: A
NEW QUESTION 17
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
- A. Option E
- B. Option D
- C. Option B
- D. Option A
- E. Option C
Answer: A
NEW QUESTION 18
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. OptionC
- B. OptionD
- C. OptionA
- D. OptionE
- E. OptionB
Answer: A
NEW QUESTION 19
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?
- A. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
- B. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
- C. Set the timeout attribute to null and call the global offerchat () method.
- D. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
Answer: B
NEW QUESTION 20
Which is the correct way to add a new thread entry to an incident by using the Connect for PHP API model?
A)
B)
C)
D)
- A. Option D
- B. Option B
- C. Option A
- D. Option C
Answer: C
NEW QUESTION 21
Identify two statements that are true about system attributes.
- A. In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
- B. System attributes can be used by the Syndicated ConditionalChatLink widget.
- C. System attributes must exist only in the CO package.
- D. System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
Answer: A,C
NEW QUESTION 22
A developer is creating a knowledge base search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the
- A. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
- B. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
- C. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
- D. <rn: widget path= "input/BasicSmartAssistant" />
- E. <rn: ! widget path= ="search/BasicKoywordSearch" />
- F. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
Answer: D
NEW QUESTION 23
Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?
- A. Create a custom model that will, among other things, call the setTheme ( ) method.
- B. Create themes in mapping.php by using the <m:theme> page tag.
- C. Define themes in the template by using the <rn:theme> page tag.
- D. Create custom controller that will, among other things, call the setTheme ( ) method.
- E. Create the post_page_render hook.
- F. Create the pre_page_r@nder hook.
- G. Create custom widget that will, among other things, call the setTheme ( ) method.
Answer: A,C,D
NEW QUESTION 24
Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct. You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)
B)
C)
D)
- A. Option D
- B. Option A
- C. Option C
- D. Option B
Answer: D
NEW QUESTION 25
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?
- A. Standard Incident Status object
- B. Custom Fields (Menu type)
- C. Custom Object Menu fields
- D. Standard State/Province object
- E. Custom Object Menu-ONLY objects
- F. Standard Countries object
Answer: A,B
NEW QUESTION 26
Your customer has a requirement to store the total value of sales for each Contact and to produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?
- A. Add a custom object and a custom field for this object of a decimal type
- B. Relate a custom object containing a custom field to the Contact object
- C. Create a custom report to total the custom field for the Contact object and its related objects
- D. Add a custom object and a custom field for this object of the integer type
- E. Add a Custom Field to the standard Contact object of decimal type
- F. Add a custom object and a custom field for this object of text type
Answer: C,D,F
NEW QUESTION 27
Identify two items that accurately describe custom objects.
- A. Fields on a custom object can be created, but they can never be deleted.
- B. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
- C. It is not possible to roll back deployment of custom objects.
- D. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
- E. CRUD permissions for custom objects can be set per profile.
- F. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
Answer: C,D
NEW QUESTION 28
You are working in the B2C Service Customer Portal and are attempting to troubleshoot an AJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
- A. in the Customer Portal Production environment, by setting breakpoints in the RightNowEvent.js file
- B. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
- C. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
- D. in the Customer Portal Development environment, by using phpoutlogO in the controller -php file for the custom widget
Answer: B
NEW QUESTION 29
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.
- A. Images cannot be used on pages that are accessible to users with disabilities.
- B. Custom widgets cannot be used on pages that are accessible to users with disabilities.
- C. Image size needs to be bigger.
- D. The alt attribute on the image tag is missing.
Answer: C
NEW QUESTION 30
Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.
- A. ISO8601 using the UTC time zone
- B. the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting
- C. UNIX time stamp format
- D. yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting
Answer: D
NEW QUESTION 31
Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)
B)
C)
D)
E)
- A. Option D
- B. Option B
- C. Option E
- D. Option A
- E. Option C
Answer: D
NEW QUESTION 32
Which statement is true about the Knowledge API?
- A. A new interaction ID is automatically created as soon as an old ID expires.
- B. In the customer portal framework, each unique visit by a user is tracked through the web session
- C. In the customer portal framework, each unique visit by a user is tracked through an interaction ID.
- D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.
Answer: C
NEW QUESTION 33
Which two methods can be used in the Connect for PHP API to obtain the error code and error text when the connectAPiError exception is thrown?
- A. errorMessags()
- B. logMessageO
- C. getCodeO
- D. errorCodeO
- E. getMessageO
Answer: B,E
NEW QUESTION 34
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
- A. custom_fields: "{\"8\":\"54\">
- B. custom-fields: "54:8"
- C. custom_fields: "{\"S4\":\"8\"}
- D. custom-fields: "{"54":"8"}"
Answer: A
NEW QUESTION 35
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