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Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. Many publications have written about the success of your product. Your customers are very happy (very low satisfaction gaps) and that has lead to a commanding lead over your competitors in its market.
Which of the following would be the best way of protecting and increasing the success of your organization?
(choose the best answer)
Response:

A) Acquire your competitors to increase your market share.
B) Protect your market share by implementing new features to decrease the likelihood of your customers leaving for a competitor.
C) Use profits from the product to search for new opportunities with larger satisfaction gaps.
D) Keep your customers happy by continuously enhancing the product through new features.

2. True or False: Goals are made more practical and actionable by breaking them down into department, group, and team levels.
Response:

A) True
B) False

3. Your organization wants to become better at responding to market changes and new opportunities that may arise. Which measure is LEAST helpful in understanding how to improve its ability to respond?
Response:

A) Cycle time
B) Velocity
C) Revenue per employee
D) On product index
E) Technical Debt

4. You release your product to customers once every month, which is better than any competitor. Most of the features you deliver are simply minor changes or corrections to existing features, but customer satisfaction remains low.
What Key Value Area should be your primary focus to improve the competitiveness of your product?
(choose the best two answers)
Response:

A) Current Value.
B) Unrealized Value.
C) Time to Market.
D) Ability to Innovate.

5. Which of the following will provide you with insight into the potential unrealized value of your product?
Response:

A) Analyzing competitive products.
B) All of the above.
C) Surveys focusing on customer satisfaction.
D) Measures of customer feature usage.
E) Requests for new features filed by customers.

Solutions: