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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales.
Which user license should the Experience Cloud consultant recommend?

A) CommercePortal
B) Partner Community
C) Platform Portal
D) Partner Community Plus

2. Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers

A) Customer Community Plus
B) Channel Account
C) Commerce Portal
D) External Apps

3. DreamHouse Realty(DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers

A) Map articles to Content Topics.
B) Enable "Share on Sites" setting.
C) Map topics to data categories.
D) Enable "Automate Topic Assignment" setting.

4. Cloud Kicks (CK) is launching a new public marketing site. The company expects a large volume oftraffic and wants to ensure its site performs well. CK also wants repeat visitors to have the fastest browsing experience possible.
What should CK do to get the best performing site?

A) Enable and configure the Content Delivery Network so that public content is cached.
B) Schedule Apex jobs to push content to users' browser caches.
C) Disable Visualforce to make all pages switch to Lightning.
D) Use Next Best Action to predict what content to serve to the user's browser.

5. Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers

A) Ensure that the Account field is empty in the registration section.
B) Contact Sales customer Support to enable Person Accounts.
C) Ensure that the Contact field is empty in the registration section.
D) Contact Salesforce Customer Support to enable Communities Self Registration Controller.

Solutions: