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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?

A) Technical complexity
B) Cost of the implementation
C) Resource availability
D) Staff cross-training

2. Which metric should the consultant recommend to determine whether the Implementation project is successful?

A) Volume of emails to the office
B) Number of student phone inquiries
C) Percentage of staff logins each month

3. A customer wants to learn more about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.

A) Product Documentation: Is a Pro Bono Project the Right Fit
B) Product Documentation: Get Started with Open Source Commons
C) Power of Us Hub Group: CumulusCI (CCI)
D) Power of Us Hub Group: Open Source Commons & Community Sprints

4. An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?

A) Select the "Inactive" checkbox on the Address record.
B) Develop a custom trigger to update the Contact record.
C) Set the inactive address on the Contact record through integration.

5. A school district wants a free platform to instruct students on data visualization.
Which solution should the consultant recommend?

A) Student Success Hub
B) Tableau CRM
C) Trailhead
D) Tableau Public

Solutions: