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SAP C-C4H410-01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:

A) Assign the business user to the territory structure.
B) Use business scoping to activate the work center containing the view
C) Create a business role that has access to the work center view and assign it to the business user.
D) Copy the access rights from a business user who already has access to the work center view

2. What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:

A) Page layout
B) Code list restrictions
C) Business configuration
D) Business Role
E) Organizational Structure

3. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:

A) Upload Territory Hierarchy from Excel
B) Define Sales Hierarchy Levels
C) Create multiple Root Hierarchies
D) Assign employee substitute to Territory Hierarchies

4. What information is available when a customer visit is conducted?
There are 2 correct answers to this question.
Response:

A) Last visit details and notes
B) Product availability check
C) Checklists
D) Account product lists

5. Which elements in a ticket are uniquely identified using a registered product?
There are 2 correct answers to this question.
Response:

A) Service Entitlements
B) Contract
C) Service Level Agreements
D) Warranty

Solutions: