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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Suppression policies
B) Customer contact limits
C) Volume constraints
D) Suitability rules

2. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

3. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Engagement policies
B) Context weighting
C) Business levers
D) Contact policies

4. What does a solid arrow from a "Set Property" component to a "Filter" component mean?

A) A property from the "Set Property" component is referenced by the "Filter" component.
B) There is a one-to-one relationship between a "Set Property" and a "Filter" component.
C) To evaluate the "Set Property" component, the "Filter" component is evaluated first.
D) Information from the "Set Property" component is copied over to the "Filter" component.

5. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A) Fair
B) Poor
C) Very Poor
D) Good

Solutions: