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IBM C4090-451 Exam Syllabus Topics:

IBM Midrange Storage Technical Support V3 Sample Questions:

1. A customer obtained special support for a switch to be used with a Storwize V7000 that was not on the supported interoperability list.
If the customer experiences a problem with interoperability and contacts IBM support, what must the customer present to IBM to obtain support of the switch?

A) There is no change in the support process
B) The RPQ number
C) The Interoperability Request ID
D) The TechXpress ID

2. The IBM web site where software for all IBM storage solutions can be downloaded is called:

A) Fix Central
B) My Products
C) Storage Central
D) My Storage

3. What is the most efficient way to be kept up to date with technical information on an installed IBM storage system?

A) Subscribe to the daily email notifications at https //www ibm.com/support/mynotifications
B) Purchase a Techline support subscription.
C) Look periodically to the IBM announcement website http:7/www-01 ibm com/common/ssi/index wss?requestJocale=en
D) Send an email to [email protected] and request to be added to the mailing list

4. A customer has an application that drives a high write workload (>50% of IOs are writes).
Assuming the use of 10000 rpm or 15000 rpm SAS drives, what RAID type would be best suited for this application in a new design?

A) RAID 10
B) RAID 5
C) RAID 4
D) RAID 6

5. A customer has a need to support an operating system on an IBM storage platform that is not currently on the official supported list.
What should the IBM technical specialist do on behalf of the customer to gain this support?

A) submit a CompeteCenter request
B) submit a Support Line request
C) submit a SCORE/RPQ request
D) submit a TechXpress request

Solutions: