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Instant Download HP : HP2-N31 Questions & Answers as PDF & Test Engine

HP2-N31
  • Exam Code: HP2-N31
  • Exam Name: Selling HP BSM Solutions
  • Updated: Aug 25, 2026
  • No. of Questions: 50 Questions and Answers
  • Download Limit: Unlimited
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HP HP2-N31 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Business Service Management (BSM) Fundamentals- Core concepts of Business Service Management
- Value proposition of BSM solutions
Topic 2: HP BSM Solution Architecture- Integration with IT operations and monitoring tools
- Key components and platform overview
Topic 3: Use Cases and Business Scenarios- IT service monitoring and incident management
- Business service impact analysis
Topic 4: Selling HP BSM Solutions- Customer needs analysis and positioning
- Competitive differentiation and value messaging

HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)

A) intelligent agent and agentless monitoring integration adapters
B) real user monitoring
C) business process testing and reporting
D) cross-domain event tracking and management capability
E) streamlines processes through runbook automation


2. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
D) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)


3. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
B) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
C) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
D) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.


4. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) reducing data center power consumption
B) improving operations through greater system visibility
C) lowering costs around improved team efficiency
D) saving time and money via an automated time tracking application
E) tracking quality errors in application testing


5. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: B,C
Question # 5
Answer: B

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