Exam Name: HP Imaging and Printing Sales Fundamentals Exam
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification
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Instant Download HP : HP2-B102
Check Updated on: Sep 18, 2026
No. of Questions: 63 Questions & Answers with Exam Engine
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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Business Requirements | - Enterprise printing workflows and document management - Cost optimization and efficiency drivers - Small and medium business printing needs |
| Topic 2: Sales Fundamentals | - Basic competitive positioning - Solution mapping to customer requirements - Consultative selling approach |
| Topic 3: HP Value Proposition and Differentiation | - Security and managed print services - Reliability and total cost of ownership - Sustainability and environmental considerations |
| Topic 4: HP Imaging and Printing Portfolio Overview | - Inkjet and Laser printing technologies - Printer and multifunction device categories - Print solutions and services ecosystem |
HP Imaging and Printing Sales Fundamentals Sample Questions:
What is an accurate description of HP OXP?
- A. Provides a consistent user experience with an intuitive user interface
- B. Increases the costs of installing partner solutions
- C. Has four layers: device, management, workflow, and service
- D. Limits the types of reports that HP Web Jetadmin can run
Correct Answer: A 🗳️
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Which statement is true about initial contacts between a customer and a business?
- A. Most initial contacts occur during the day.
- B. Most initial contacts result in a purchase.
- C. Most initial contacts occur through documents.
- D. Most initial contacts are face to face
Correct Answer: D 🗳️
Which statement is true about the worldwide street price of imaging and printing devices?
- A. The price is going up
- B. The price is staying the same.
- C. The price is fluctuating.
- D. The price is going down.
Correct Answer: C 🗳️
What is line dominance?
- A. Offering more choices than your competitor
- B. having the best placement in store displays
- C. Having better name recognition than your competitor
- D. Selling more units than your competitor
Correct Answer: A 🗳️
Which statement is true about HP Universal Color Tables?
- A. They can be printed from the printer so you can see exactly which colors the device prints.
- B. They use object tagging to employ the best settings for each type of image
- C. They use different printheads for different colors.
- D. They must be selected from the print menu
Correct Answer: B 🗳️
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