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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A) The BB10 device is not connected to the BlackBerry Network
B) The BB10 device is not provisioned for BlackBerry World
C) The BB10 device is not connected to the network
D) The BB10 device is in the BlackBerry World - Work

2. The menu icon within applications, indentified by three dots, is known as what type of menu?

A) Extended Menu
B) Full Menu
C) Crosscut Menu
D) Advanced Menu

3. Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?

A) BlackBerry Web Desktop Manager
B) BlackBerry Desktop Manager
C) BlackBerry Administration
D) BlackBerry Resource Kit

4. How can a custom ringtone be configured for a contact?

A) Contacts-> Select Contact-> Edit-> Phone Ring Tone
B) Contacts-> Select Contact-> Edit-> Custom Ring Tone
C) Setting -> Notifications -> Contacts -> Phone Ring Tone
D) Setting -> Notifications -> Contacts -> Custom Ring Tone

5. Where should an end user be directed to quickly identify if the BlackBerry is connected to the network?

A) Universal Hub
B) BlackBerry World
C) BlackBerry Messenger (BBM) Application
D) BlackBerry Device Ribbon (Top of Device)

Solutions: