Exam Name: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-240
Check Updated on: Sep 19, 2026
No. of Questions: 100 Questions & Answers with Exam Engine
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Productivity | - Application management and deployment - Email and messaging setup |
| Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
| Enterprise Mobility and BES10 | - BlackBerry Enterprise Service 10 (BES10) overview - Device activation and provisioning |
| BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
| Security and Policy Management | - Security model of BlackBerry 10 - IT policy configuration and enforcement |
BlackBerry 10 Support Specialist Sample Questions:
How would a user activate with BlackBerry Device Service when external connection to the internet is offline?
- A. Fully qualified domain name:4101
- B. Fully qualified domain name:8082
- C. Fully qualified domain name:3101
- D. Fully qualified domain name:8081
Correct Answer: D 🗳️
A user can download some applications over mobile, but not all. Why is the user having this issue?
- A. Application is over 50MB
- B. Application is over 25MB
- C. Use Wi-Fi' is enabled
- D. Mobile network is disabled
Correct Answer: A 🗳️
How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?
- A. There is no way for a user to tell which profiles have been pushed.
- B. The Wi-Fi profile will have a lock icon next to it.
- C. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
- D. The Wi-Fi profile will have a briefcase icon next to it.
Correct Answer: C 🗳️
Performing a Security Wipe will delete which of the following?
- A. All data on the device including any pictures or videos, and downloaded applications
- B. If work perimeter does not exist then all data but not downloaded applications
- C. All PIM information, pictures or videos but not downloaded applications
- D. All data from the work perimeter
Correct Answer: A 🗳️
How is a password set on the BlackBerry Device?
- A. Settings-> Security-> Security and Privacy-> Device Password
- B. BlackBerry Hub -> Options -> Device Password
- C. BlackBerry Hub -> Settings -> Device Password
- D. Options -> Security-> Password -> Device Password
Correct Answer: A 🗳️
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