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Instant Download Apple : 9L0-415 Questions & Answers as PDF & Test Engine

9L0-415
  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Aug 22, 2026
  • No. of Questions: 218 Questions and Answers
  • Download Limit: Unlimited
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Apple 9L0-415 Exam Syllabus Topics:

SectionWeightObjectives
Network Configuration17%- Configure network services
- Network protocols and troubleshooting
- File sharing and remote access
File Systems and Storage15%- HFS+ and Core Storage
- Disk Utility and volume management
- File system maintenance
User Accounts and Security20%- FileVault and system security
- Keychain and permissions
- Manage user and group accounts
Installation and Configuration18%- Update and upgrade OS X
- Install OS X Mavericks
- Set up initial configuration
System Maintenance and Troubleshooting15%- Diagnose hardware and software issues
- System startup and recovery
- System logs and recovery tools
Applications and Processes15%- Manage applications and processes
- Application compatibility
- Launch services and frameworks

Apple OS X Support Essentials 10.9 Sample Questions:

1. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder?(Select 2)

A) SMB
B) DFS
C) FTP
D) WebDAV
E) AFP


2. How is 802.1X configured on OS X systems?

A) In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar. You can get further details regarding this Apple ID, by selecting View My Account in the same menu.
B) The Lookup tab of Network Utility allows you to test name resolution against the currently configured DNS server.
C) A network client uses the subnet mask to determine whether the destination IP address is on the LAN. If the destination IP address isn't on the LAN, it's assumed the destination address is on another network, and the client sends the data to the IP address of the local network router. The network router then sends the data, via a WAN connection, on to another router that it thinks is closer to the destination. This continues across WAN connections from router to router until the data reaches its destination.
D) In OS X there are two configuration methods for 802.1X. The first method is automatic configuration via the selection of a Wi-Fi network that requires WPA/WPA2 Enterprise authentication. The second method is "semi-automatic" configuration via an 802.1X configuration profile provided by an administrator.


3. The Font Book application shows a small dot next to the name of any font that has duplicate resources.

A) How can you identify duplicate fonts?
B) What happens during user logout?
C) How can you limit the use of Location Services?
D) How is 802.1X configured on OS X systems?


4. Files with metadata may cause problems for NFS or WebDAV network file systems. Also, avoid AFP 2 services provided by Windows file servers.

A) What are some known issues that arise when connecting to network file services?
B) How does network service order affect network connectivity?
C) What are the two primary traditional installation methods in OS X?
D) What steps should you use when troubleshooting application issues?


5. You want to manage configuration profiles on a Mac that has Mountain Lion installed, but the Profiles preferences icon is NOT present in the System Preferences window. What is a likely explanation?

A) There are no profiles installed on the Mac.
B) You are not logged in as an administrator user.
C) The Mac is not enrolled with Profile Manager.
D) Profiles have been disabled in the Security & Privacy pane of the Mac.


Solutions:

Question # 1
Answer: A,E
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: A

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