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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

Which THREE of the following are clues that may indicate a 'no power' condition? SELECT THREE

A. You do not hear any fan or drive noise.
B. You cannot connect to the Internet.
C. You do not hear a startup chime.
D. The cursor is frozen and the system is unresponsive.
E. The power button or power indicator does not light up at all.

Question 2

Which of the following is NOT a good step to take when working onsite on a computer?

A. Place parts on the floor
B. Wear a grounded ESD wrist strap.
C. Check the polarity of the grounded power outlet.
D. Use a grounded ESD mat

Question 3

What is the function of the SMC in an Intel Mac?

A. The SMC manages all communication with attached peripherals.
B. The SMC controls all aspects of power flow.
C. The SMC manages the amount of virtual memory used.
D. The SMC controls the speed of the hard drive.

Question 4

What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?

A. MagSave Universal
B. MagSafe 2
C. MagSafe-to-MagSafe 2
D. MagSafe

Question 5

A customer brings a Mac Pro to your service center for repair. After finding the serial number, which TWO of the following sources will display the proper AppleCare name for that Mac Pro? SELECT TWO

A. MRI
B. System Profiler
C. Console
D. Apple Name Tool
E. Terminal
F. GSX
G. Apple Hardware Test

Solutions: