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Avaya IP Office Implementation Sample Questions:

1. Which two protocols are used to transfer upgrade files to Avaya telephones? (Choose two.)

A) HTTP
B) NTP
C) SMTP
D) TFTP

2. With reference to the Hunt Group settings in the exhibit, and assuming a call has not been answered, where will it be in 50 seconds?

A) ringing extension 1001
B) in voicemail
C) playing the AmsterdamSales queue announcement
D) ringing the AmsterdamMain hunt group

3. How is an Auto Attendant tested if the lines are not yet installed?

A) Dial the default Short Code*91#.
B) Call the Voicemail Announcement Code *8101.
C) Create and dial a new Auto Attendant Short Code.
D) Call the Voicemail Start Code *77.

4. Based on the information in the exhibit, how should the Afternoon recording be changed?

A) Dial *17 and then 5 to get the hidden prompt.
B) Dial *8201 then follow the prompts.
C) Upload anew recording using Monitor.
D) Dial *8101 then follow the prompts.

5. Whenever users have a call on hold, why can they not accept any further incoming calls?

A) Audio Tone setting is enabled
B) Busy on Held setting is enabled
C) Call waiting of f setting is enabled
D) Send All Calls setting is enabled

Solutions: