Avaya IP Office Implementation: 6402 Exam

"Avaya IP Office Implementation", also known as 6402 exam, is a Avaya Certification. With the complete collection of questions and answers, BraindumpsPass has assembled to take you through 63 Q&As to your 6402 Exam preparation. In the 6402 exam resources, you will cover every field and category in ACIS Certification helping to ready you for your successful Avaya Certification.

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  • Exam Code: 6402
  • Exam Name: Avaya IP Office Implementation
  • Certification Provider: Avaya
  • Corresponding Certification: ACIS
  • Updated: Aug 04, 2026
  • No. of Questions: 63 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Troubleshooting- Problem diagnosis
  • 1. Call processing issues
    • 2. Diagnostic and monitoring tools
      • 3. SIP and network troubleshooting
        • 4. Endpoint registration problems
          Installation and Initial Configuration- System deployment
          • 1. Initial system configuration
            • 2. Software installation and licensing
              • 3. Hardware installation
                User and Telephony Configuration- Endpoint configuration
                • 1. User profiles and extensions
                  • 2. IP phones and digital phones
                    • 3. Hunt groups and call routing
                      IP Office Solution Architecture- Platform fundamentals
                      • 1. System architecture
                        • 2. Deployment scenarios
                          • 3. IP Office editions and components
                            Applications and Unified Communications- Integrated applications
                            • 1. Voicemail configuration
                              • 2. Mobility and remote worker support
                                • 3. one-X Portal and collaboration features
                                  System Maintenance and Verification- Operational management
                                  • 1. Software upgrades
                                    • 2. Backup and restore procedures
                                      • 3. System testing and validation
                                        Networking and SIP Integration- Network services
                                        • 1. Security and firewall considerations
                                          • 2. SIP trunk configuration
                                            • 3. LAN and WAN connectivity

                                              Avaya IP Office Implementation Sample Questions:

                                              1. Which feature will allow incoming calls to be routed appropriately during business hours?

                                              A) Firewall Profile
                                              B) Time Profile
                                              C) Alternate Network Selection
                                              D) IP Protocol


                                              2. On a customer system only three out of four analog trunks are connected to a provider. What should be configured for the fourth trunk port?

                                              A) The Trunk has to be set to Out of Service.
                                              B) The Line Appearance ID should be set to 700.
                                              C) The Line GroupID needs to be set toDefault.
                                              D) TheIncoming Call Route needs to be set to DataCall.


                                              3. Given the VoIP settings table shown in the exhibit, enabling which setting will allow an
                                              H.323 telephone to connect to the IP Office?

                                              A) H.323 Gatekeeper Enable
                                              B) SIP Registrar Enable
                                              C) H.323 Auto-create Extn
                                              D) Enable RTCP Monitoring on Port 5005


                                              4. When using the IP Office Manager program on a PC, which statement is true?

                                              A) The configuration is dynamically updated to the control unit after every keystroke.
                                              B) The configuration is held in the Manager application until you save it to the control unit.
                                              C) The configuration is automatically backed up to the SD Card every 5 minutes.
                                              D) The configuration is automatically saved to the control unit every time you selectOK.


                                              5. Which statement about upgrading an existing IP Office system is true?

                                              A) You need an upgrade license.
                                              B) You need a new SD card.
                                              C) You can upgrade at any time with no additional requirements.
                                              D) You have to purchase all licenses again.
                                              E) You can upgrade only at midnight.


                                              Solutions:

                                              Question # 1
                                              Answer: B
                                              Question # 2
                                              Answer: A
                                              Question # 3
                                              Answer: A
                                              Question # 4
                                              Answer: B
                                              Question # 5
                                              Answer: A

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