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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. You are configuring Avaya Contact Center Control Manager (ACCCM) and also configuring the Functional Server. Which statement about installing the AES Client on the ACCCM server is true?

A) An AES Client is required on the ACCCM server.
B) The ACCCM contains the AES client functionality.
C) It is required unless the AES server is co-resident on the ACCCM server.
D) The AFS clientis not compatible with ACCCM.

2. The customer has installed Avaya Contact Center Control Manager (ACCOM) and will be using ACCCM to manage their Avaya IQ servers. The customer requires that a separate user be used for the integration with IQ. Which current account must the new account have the equivalent permissions as?

A) admin
B) craft
C) sroot
D) avaya

3. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)

A) API Web Services
B) Provisioning Server
C) SecurityEngine
D) Configuration Service
E) ACCCM Admin Web Interlace

4. A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here.
Where can you change the port number to 5022 in ACCCM?

A) in the ACCCMLocation tab under CM
B) in the ACCCM CFG tab under CM
C) in the cm Port SYS Params tab of the CFG tab
D) in the file NAV360_ProvisioningService.exe.config

5. Avaya Contact Center Control Manager (ACCCM) users have a relationship with the ACCCM organization chart hierarchy. What is the ACCCM organization chart hierarchy?

A) Site, Virtual Site,Virtual Group
B) Site, Department, Team, Virtual Site, Virtual Group
C) Site, Location, Department, Team
D) Site, Department,Team

Solutions: