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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. A system operator informs you that a Job they ran did not call as many records as were selected. Which three reasons could be the cause? (Choose three.)

A) The call selection index contained records which did not match the selection criteria, thus the job canceled the rail.
B) The quota settings were not active for the job.
C) Another job has called the records between the time the record selection was run and when thisparticular job attempted the call.
D) The calling list being used was downloaded and overwritten during calling.
E) The Phone Strategy used for the record selection has Initial Phones set to PHONE1 :* only, andthus can select records which do not have a valid PHONE1 but have a valid PHONE2.

2. A system operator needs to see failed login attempts on the Avaya Proactive Contact 5.X dialer. Which login type must be used to see these failed attempts?

A) reporter
B) auditor
C) sysadm
D) system

3. What does db_mgr script do?

A) It stops and starts the database
B) It copies calling lists to *.old.
C) It rolls up the daily data into monthly statistics.
D) It runs a backup of the database to DVD.
E) It removes all old and outdated files from the system.

4. Which three files must be configured as part of the switch configuration on the CPU? (Choose three.)

A) dgcreate.cfg
B) locale.cfg
C) dgswitch.cfg
D) master.cfg
E) opmon.cfg

5. Which three statements are true for IP address requirements in an Avaya Proactive Contact (APC. installation? (Choose three.)

A) Proactive Contact requires an IP address for the Proactive Contact System CPU to allow communication to the network.
B) The APC server IP address is required for Proactive Contact Agent installation.
C) The Administration Stored Procedure Interface (ASPI) server component needs a securitytoken/key and login name for the host when installed.
D) Other internal components are assigned IP addresses by Avaya to separate internal and externalwork traffic.
E) Static IP addresses are needed for supervisor workstations.

Solutions: