Best Way To Study For ISACA COBIT-2019 Exam Brilliant COBIT-2019 Exam Questions PDF
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NEW QUESTION # 22
Which of the following is determined at each level of a capability maturity model?
- A. Which internal policies are relevant to a process at a given level
- B. How well a process is implemented and performing at a given level
- C. Who is responsible for ensuring all activities at a given level are performed successfully
Answer: B
Explanation:
A capability maturity model is a tool that assesses how well a process is implemented and performing at a given level, ranging from 0 (non-existent) to 5 (optimized). Each level defines a set of attributes that describe the characteristics of the process at that level, such as process performance, process documentation, process control, process measurement, etc. The model is based on the COBIT 2019 Process Assessment Model 4 , page 11. References: 4 : COBIT 2019 Process Assessment Model | Digital | English
NEW QUESTION # 23
Which of the following is a common characteristic of process capability levels 2 to 5?
- A. The process's performance is monitored.
- B. The process's description is well defined.
- C. The process's purpose is achieved.
Answer: B
Explanation:
Explanation
According to the COBIT 2019 Process Assessment Model, a common characteristic of process capability levels 2 to 5 is that the process's description is well-defined. This means that the process has a clear purpose, scope, inputs, outputs, activities, roles, responsibilities, interfaces, controls, measures, practices and procedures that are documented and maintained. A well-defined process enables consistent execution and improvement across the enterprise.2, p. 16 2: COBIT 2019 Process Assessment Model: Using COBIT 2019
NEW QUESTION # 24
Which of the following is ESSENTIAL to help ensure that a project's benefits are identified and continually monitored?
- A. Stage gate reviews by a governance team
- B. Earned value management reporting
- C. A well-developed business case
Answer: C
Explanation:
A well-developed business case is essential to help ensure that a project's benefits are identified and continually monitored. A business case is a document that provides the rationale and evidence for initiating, continuing, or terminating a project or program. A business case typically consists of several elements, such as problem statement, objectives, scope, benefits, costs, risks, assumptions, etc. A well-developed business case helps to ensure that a project's benefits are identified and continually monitored by defining the expected outcomes or value that will be delivered by the project, as well as the metrics and indicators that will be used to measure and track them. 1 2 References: COBIT 2019 Framework: Introduction and Methodology
, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 25
What is the KEY benefit of considering the size of the enterprise when designing governance?
- A. Identifying the implementation effort needed to finalize the design phase
- B. Targeting capability levels of governance and management objectives
- C. Determining whether COBIT or SME focus area guidance should be used
- D. Assigning priorities to governance and management objectives
Answer: B
Explanation:
Explanation
The size of the enterprise is a design factor that describes the scale or magnitude of an enterprise's information and technology activities in terms of aspects such as number of employees, customers, locations, products, services, processes, systems, data, etc. The size of the enterprise influences the governance and management of information and technology in terms of the level of complexity, diversity, variability, standardization, centralization, decentralization, etc., that are required for its information and technology activities. The key benefit of considering the size of the enterprise when designing governance is targeting capability levels of governance and management objectives. The capability levels are a measure of how well an enterprise performs its information and technology governance and management processes in terms of process attributes such as process performance, process definition, process deployment, process measurement, process control, process optimization, etc. The capability levels range from 0 (incomplete) to 5 (optimizing), indicating the degree of maturity and effectiveness of an enterprise's information and technology governance and management processes. The governance and management objectives are the statements of what an enterprise wants to achieve in terms of its information and technology governance. The governance and management objectives are derived from the enterprise goals, which are the high-level statements of what an enterprise wants to achieve in terms of its mission, vision, values, strategy, etc. By considering the size of the enterprise when designing governance, an enterprise can target capability levels of governance and management objectives that are appropriate for its scale and magnitude of information and technology activities. This will also help to optimize its information and technology performance and value delivery12 References: 1: COBIT
2019 Design Guide: page 47-48 2: COBIT 2019 Process Assessment Model: page 11-13
NEW QUESTION # 26
Which process is included in the Build, Acquire and Implement Process domain of the Management of Enterprise IT?
- A. Manage Continuity
- B. Manage Availability and Capacity
- C. Manage Risk
- D. Manage Operations
Answer: B
Explanation:
Manage Availability and Capacity is associated with ensuring solutions and resources can meet business requirements. It supports implementation planning by confirming that capacity and availability needs are addressed for effective service delivery.
NEW QUESTION # 27
Which of the following functions would be responsible for executing a contract that retains independent legal consultants to review the level of regulatory compliance of a proposed IT solution?
- A. Executive leadership team
- B. l&T security
- C. Procurement office
- D. Legal office
Answer: D
Explanation:
Explanation
The legal office is a function that provides legal advice and support to an enterprise on various matters related to its information and technology activities. The legal office also ensures that the enterprise complies with the applicable laws, regulations, standards, guidelines, contracts, or agreements that govern its information and technology activities. One of the responsibilities of the legal office is to execute contracts that retain independent legal consultants to review the level of regulatory compliance of a proposed IT solution. This means that the legal office is responsible for negotiating, drafting, signing, and enforcing contracts with external legal experts who can provide independent and objective assessment of the compliance status of an IT solution that an enterprise intends to implement or use. The legal office also ensures that the contracts are aligned with the enterprise's strategy, objectives, needs, and expectations, as well as with the relevant compliance requirements34 References: 3: COBIT 2019 Framework: Governance and Management Objectives: page 20-21 4: COBIT 2019 Design Guide: page 47-48
NEW QUESTION # 28
Which statement describes the difference between specific and generic work products?
- A. Specific work products are associated with the IT-related goals, generic work products are associated with the higher level enterprise goals
- B. Specific work products are defined at each capability level, generic work products are defined on an organizational level
- C. Specific work products are defined for each process, generic work products are defined for all generic processes from capability level 2 to 5
- D. Specific work products define the objectives at activity level, generic work products define the level objectives of a process
Answer: D
Explanation:
Specific work products are tied to particular process activities and expected outputs. Generic work products support broader capability level objectives and provide evidence that process attributes are achieved consistently.
NEW QUESTION # 29
Which of the following functions would be responsible for executing a contract that retains independent legal consultants to review the level of regulatory compliance of a proposed IT solution?
- A. Executive leadership team
- B. l&T security
- C. Procurement office
- D. Legal office
Answer: D
Explanation:
According to the ISACA COBIT 2019 Framework, the Legal office is responsible for executing contracts that retain independent legal consultants to review the level of regulatory compliance of a proposed IT solution. This is specified in Domain 1, Objective 1.2: "Ensure external legal, regulatory and contractual compliance". The Legal office is responsible for ensuring compliance with applicable laws and regulations, as well as for managing risk associated with any non-compliance.
NEW QUESTION # 30
Which of the following is IMPERATIVE to the successful implementation of IT governance?
- A. IT governance identifies benchmarking standards.
- B. IT governance is sponsored by executives.
- C. IT governance includes identification of business risk.
Answer: B
NEW QUESTION # 31
Which of the following is the PRIMARY objective of implementing the process of managed innovation?
- A. Improving customer experience
- B. Enhancing brand reputation
- C. Avoiding technological obsolescence
Answer: A
Explanation:
Explanation
The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology.
This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives. The process is based on the COBIT 2019 Design Guide1, page 75. References: 1: COBIT 2019 Design Guide | Digital | English
NEW QUESTION # 32
Which COBIT domain of management objectives incorporates managed business process controls?
- A. Align, Plan and Organize (APO)
- B. Build, Acquire and Implement (BAI)
- C. Deliver, Service and Support (DSS)
Answer: C
Explanation:
Explanation/Reference: https://graser.co.at/en/cobit-5-understand-the-framework/
NEW QUESTION # 33
When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered?
- A. National or international locations
- B. The size of the enterprise
- C. Cloud versus on-premises services
Answer: C
Explanation:
According to the COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution, one of the most significant drivers to be considered when refining the scope of a new IT governance system during the design phase is cloud versus on-premises services. This driver reflects the different delivery models of I&T services, such as software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS) or on-premises solutions. The choice of delivery model has implications for governance objectives, roles, responsibilities, policies, processes, controls, risks and performance measures.5, p. 40-41 References: 5: COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 34
The enterprise goal titled "Optimization of Business Process Costs" is aligned to which balanced scorecard (BSC) dimension?
- A. Internal
- B. Customer
- C. Growth
Answer: A
Explanation:
The enterprise goal titled "Optimization of Business Process Costs" is aligned to the internal dimension of the balanced scorecard (BSC). The internal dimension focuses on the efficiency and effectiveness of the business processes that deliver value to customers and stakeholders. Optimization of business process costs is one of the 17 generic enterprise goals defined by COBIT that supports the internal dimension.12 References:
COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 35
Which of the following is the role or structure formed by a group of stakeholders and experts accountable for guiding IT-related matters and decisions?
- A. IT governance board
- B. Architecture board
- C. Executive committee
Answer: C
Explanation:
Explanation
The role or structure formed by a group of stakeholders and experts accountable for guiding IT-related matters and decisions is the executive committee. This committee is responsible for setting the direction, policies, and objectives for IT governance and management, as well as overseeing the performance, risk, and compliance of IT. The committee is composed of senior executives from both business and IT functions, and may also include external advisors or experts. The committee is based on the COBIT 2019 Implementation Guide1, page 43. References: 1: COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 36
Which of the following should a stakeholder do to optimize the use of COBIT?
- A. Ensure COBIT guidance is strictly followed without alterations.
- B. Customize COBIT guidance to meet industry best practices.
- C. Customize COBIT guidance to meet specific enterprise needs.
Answer: C
Explanation:
Explanation
COBIT guidance should be customized to meet specific enterprise needs, as different enterprises have different goals, objectives, risks, and requirements. COBIT provides a flexible and adaptable framework that can be tailored to suit the enterprise's context and environment. COBIT also provides guidance on how to customize the framework using design factors and focus areas.12 References: COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 37
What is the function of a mapping table when determining the initial scope of a new governance system?
- A. It indicates the degree of alignment of each governance and management objective with enterprise strategy.
- B. It indicates the relevance of a governance or management objective with a particular design factor.
- C. It provides a means for calculating the cost/benefit associated with prioritized governance and management objectives.
- D. It provides a high level view of the importance of governance and management objectives for presentation purposes.
Answer: B
Explanation:
Explanation
The function of a mapping table when determining the initial scope of a new governance system is to indicate the relevance of a governance or management objective with a particular design factor. A mapping table is a tool that helps to identify and prioritize the governance and management objectives that are most applicable and important for the enterprise, based on its specific characteristics and context. A design factor is one of the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. A mapping table shows the degree of relevance of each governance and management objective with each design factor, using a scale from 0 (not relevant) to 5 (very relevant). The function is based on the COBIT 2019 Design Guide, page 23. References: : COBIT 2019 Design Guide | Digital | English
NEW QUESTION # 38
Which of the following is an output of the "what needs to be done" phase?
- A. High-level program plan
- B. Identified quick wins
- C. Risk response document
- D. Detailed business case
Answer: A
Explanation:
The high-level program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019.
The high-level program plan provides the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The high-level program plan is an output of the "what needs to be done" phase. The "what needs to be done" phase is the fourth phase of the governance implementation roadmap, which involves defining the target state of information and technology governance in an enterprise that is aligned with its strategy, objectives, and stakeholder needs. This phase also involves identifying the gaps and issues that need to be addressed to achieve the target state, setting the improvement targets and priorities, developing a detailed business case and a high-level program plan for implementing a governance system using COBIT 2019. By developing a high-level program plan as an output of the "what needs to be done" phase, an enterprise can ensure that it has a clear and realistic roadmap for designing and implementing a governance system using COBIT 2019, that it has defined the expected outcomes, benefits, value, etc., from doing so, that it has considered the relevant risks, costs, resources, etc., involved in doing so, that it has obtained stakeholder buy-in and commitment for doing so, etc.References: : COBIT 2019 Implementation Guide: page 39-40 : COBIT 2019 Implementation Guide: page 41-42
NEW QUESTION # 39
An enterprise has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions. Which of the following enterprise goals is MOST relevant to select?
- A. Product and business innovation
- B. Optimization of business process costs
- C. Customer-oriented service culture
- D. Managed business risk
Answer: A
Explanation:
Explanation
An enterprise that has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions should select product and business innovation as one of its most relevant enterprise goals. The balanced scorecard is a tool that translates strategic objectives into four dimensions: financial, customer, internal, and growth. The growth dimension focuses on how the enterprise can create new products or services, enter new markets, or improve its processes or capabilities to achieve long-term success. Product and business innovation is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology. This goal relates to enhancing customer satisfaction and loyalty by providing innovative solutions that meet their needs and expectations. The answer is based on the COBIT 2019 Framework5, page 38. References: 5: COBIT 2019 Framework | Digital | English
NEW QUESTION # 40
Which of the following is considered good practice with regard to performance management of organizational structures?
- A. Organizational meeting reports/minutes are available and meaningful to ensure transparency.
- B. Decision rights of the organizational structure are situation-dependent to facilitate escalation processes.
- C. The organizational structure is informally established to enable agile change management.
Answer: B
NEW QUESTION # 41
Which of the following is a PRIMARY objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months?
- A. Evaluating business performance reports
- B. Obtaining executive management support for IT governance
- C. Identifying further governance requirements
Answer: B
Explanation:
Reviewing governance effectiveness demonstrates early achievements and provides evidence of business value. Visible results help maintain executive management support, which is essential for sustaining governance improvements and future initiatives.
NEW QUESTION # 42
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