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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Best Fit Solutioning27%- Create fit/gap analyses between requirements and OmniStudio capabilities
- Map process requirements to OmniStudio capabilities and explain the interaction between them
- Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices
Topic 2: Data Tools23%- Describe the benefits of using Decision Matrices and Expression Sets and provide real examples
- Design Integration Procedures and related Omnistudio Data Mappers
- Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers
Topic 3: OmniScript27%- Identify business process step requirements and map them to OmniScript Components required to implement them
- Explain the basic structure of an OmniScript
- Validate developed OmniScript processes to ensure client expectation alignment
Topic 4: FlexCards23%- Collect and group the customer 360 Information required to show to an end user (Console, FlexCards)
- Explain the capabilities, use cases, and purpose of using FlexCards
- Design FlexCards to ensure they meet customer requirements/needs

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

Which element in an OmniScript allows a consultant to repeat a group of input fields multiple times, such as collecting information for multiple dependents?

A. Step
B. Block
C. Set Values
D. Repeatable Block / Loop


Question 2

A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?

A. FlexCards
B. Integration Procedures
C. DataRaptors
D. OmniScripts


Question 3

A governance policy states that hard-coded IDs must never be present in deployed components.
How should an OmniStudio Consultant address this in Data Mappers?

A. Use relationship queries or parameters to resolve IDs dynamically.
B. Hard-coded IDs are acceptable if they are for standard Record Types.
C. Use a lookup table in Excel to find the IDs.
D. Hard code the ID in Development, then manually change it in Production after deployment.


Question 4

Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers

A. Use rules to determine eligible insurance products based on a house's address and age of the building.
B. Use the product color and capacity to determine the price of a product.
C. Use location and past usage to determine the monthly cost for an energy product.
D. Use risk factors for an insured item to determine different insurance product options.
E. Use a house's address, size, and age of the building to determine an insurance premium.


Question 5

A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets. What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?

A. They enable the creation of custom code.
B. They allow for calculations on matrix lookups and variables.
C. They allow for the creation of custom fields.
D. They facilitate the creation of custom objects.


Solutions:

Question 1
Answer: D
Question 2
Answer: A
Question 3
Answer: A
Question 4
Answer: C,D,E
Question 5
Answer: B

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