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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?

A) Check if the "Always use last day of the month" field is selected.
B) Check if the Custom Installment record was modified
C) Check the Recurring Donation batch size.
D) Check the Error Log.

2. A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users'?

A) View Encrypted Data system permission
B) Manage Encryptiorvieys system permission
C) View Ail Contact object permission
D) View All Data system permission

3. A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?

A) Create lookup fields on the Payment object.
B) Create a workflow that will copy Payment information to the Opportunity record.
C) Create custom fields on the Payment object.
D) Create Payment Mappings in NPSP Settings.

4. A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?

A) Pardot
B) Live Message
C) Social Studio
D) Google Analytics

5. A nonprofit plans to use the Program Management Module (PMM) to manage Its service delivery. Case managers must be able to create and edit service delivery records.
How can the consultant change the configuration to meet this requirement?

A) License Type
B) Permission Sets
C) Role Hierarchy
D) Sharing Rules

Solutions: