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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A) Propensity for social loafing
B) Intellectual coherence
C) Authoritarian personality
D) Interpersonal skills

2. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and encouragement
B) Challenge and encouragement
C) Specificity and feedback
D) Direction and challenge

3. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group conformity
C) Group status
D) Group roles

4. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) World peace
B) Autonomy and self-reliance
C) Prosperity
D) Economic

5. Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A) People can work together who might otherwise not be able to collaborate on a work task.
B) Verbal and nonverbal communication cues are easier to understand within a virtual team.
C) Virtual team members generally report greater satisfaction with the group interaction process.
D) The greater opportunity for interaction helps increase rapport.

Solutions: