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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer needs to declutter the Highlights panel for a custom object's Lightning page. The team that uses this object explained there are too many action buttons; only specific actions are used for each status of the record.
Which Lightning Record Page feature should be used to solve this problem?

A) Dynamic Forms
B) Audiences
C) A Dynamic Actions

2. Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

A) Create a just-in-time pop-up content based on new feature rollouts.
B) Provide access to specific Trailhead or MyTrailhead content.
C) Add links to printable tipsheets or training videos.
D) Provide the user with asite map of all the content.
E) Add links to a company dictionaryor glossary of key terms.

3. A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing arecord?
Choose 3 answers

A) Highlights Panel
B) Compact Layout
C) Tabs
D) List Views
E) Customer Links

4. A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?

A) Add a description under the topic label further describing each topic.
B) Select and upload SVG Icons that represent each featured topic.
C) Add a description displayed onmouse hover further description each topic.
D) Select and upload images that represent each featured topic.

5. Cloud Kicks' Sales team needs In-App Guidance for key functions and processes so they can maximize their time.
In which way should a UX Designer customize the Salesforce Help Menu to meet this request?

A) Show a site map of all the content.
B) Provide links to external resources, such as training videos or a company dictionary.
C) Create a docked prompt based on new feature rollouts.

Solutions: