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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization is starting a new program that connects high school youths to college mentors. The organization wants to track this specific relationship in Nonprofit Cloud. How should the organization accomplish this goal?

A) Create a new Party Role Relationship that has the Relationship Object Name field set to Account Account Relationship.
B) Create a new Party Role Relationship that has the Relationship Object Name field set to Contact Contact Relationship.
C) Create new picklist values for the Role field on the Person Account object.

2. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Customizable Campaign Influence
B) Customizable Rollups
C) Sales Process
D) Automatic Campaign Member Management

3. A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming. What should the consultant recommend to reduce manual data entry and improve efficiency?

A) Advanced Mapping
B) NPSP Data Importer Templates
C) Data Import Wizard
D) Accounting Subledger

4. A nonprofit organization wants to track participants who attend drop-in programs. Which Nonprofit Cloud feature should the organization use?

A) Ad Hoc Benefit Disbursements
B) Anonymous Benefit Disbursements
C) Benefit Schedule Assignments

5. A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)

A) Can process credit card payments
B) Standardizes mailing addresses as they are entered
C) Can prefill certain fields for batch entry
D) Can create different templates for different types of gifts
E) Includes built-in mapping rules to help prevent duplicates

Solutions: