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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What pay system rewards long-term employment instead of high performance?

A) A differential piece-rate system
B) Time-based step-rate pay
C) Merit pay
D) A straight piece-rate system

2. A small organization recently hired a new CEO with a strong marketing background. The CEO establishes a new sales approach focused on expanding business opportunities through the creation of new products, which will be marketed and sold by the sales force. The CEO believes her effectiveness is impaired by having too many direct reports. The CEO meets with the CFO and HR director. They decide to reduce the CEO's number of direct reports to those most relevant to the CEO's vision for the organization. The remaining employees are reassigned to the CFO who already oversees a team of three. This change allows the CEO to more effectively focus on the vision HR releases a memo informing employees of the change in reporting structure.
The CEO learns that the change in reporting structure has resulted in disappointment for the employees who are no longer direct reports and asks the HR director for advice. What action should the HR director advise the CEO to take?

A) Ask the CFO to explain how the new reporting structure benefits the organization in a companywide meeting.
B) Meet individually with employees affected by the new reporting structure.
C) Send an organizationwide email that highlights the CEO's vision.
D) Ask the CFO to explain the benefits of the new reporting structure to the new team.

3. The HR team checks in with the different sales teams to gather feedback on implemented changes as a result of the expansion efforts. Although most teams give positive feedback, one team displays low employee morale. To find out more, the HR team conducts interviews with representatives from this team. They find out that the sales team manager of ten makes inappropriate comments and derogatory remarks about older employees. The HR business partner reports these findings to the head of sales. In their discussion, the head of sales urges the HR business partner to not upset the team manager because he has close relationships with major accounts that the company cannot afford to lose. What should the HR business partner do next?

A) Keep a close eye on the manager to see if further incidences occur.
B) Report the findings to the CEO, conduct an investigation, and take the necessary steps tostop the manager,s behavior.
C) Provide coaching and training to the manager to improve his communication andleadership style.
D) Recommend hiring additional sales staff to decrease stress and pressure on the team.

4. As a step to reduce workplace accidents, a company assesses how many workers are wearing personal protective equipment. What kind of indicator are they studying?

A) A dominant indicator
B) A leading indicator
C) A lagging indicator
D) A preceding indicator

5. If an employee requests a day of f, citing a religious holiday that he/she wishes to observe, is the employer obligated to grant the request?

A) If it is not a company-observed holiday the employer is not required to allow the day of f.
B) The employer should grant the request if it does not present undue hardship.
C) The employer should if the employee has enough vacation time or paid time of f.
D) To avoid claims of discrimination, an employer should allow the request no matter thecircumstances.

Solutions: