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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A Microsoft Dynamics CRM 2011 organization has users located in three countries. You need to set the decimal precision for the currency fields. Which of the following settings should you configure? (Choose all that apply.)

A) the Organizational Standards and Formats setting
B) the Personal Standards and Formats setting
C) the Pricing Decimal Precision system setting
D) the Precision setting on each currency attribute

2. You create a custom Microsoft Dynamics CRM 2011 entity in an unmanaged solution. You need to configure the solution to ensure that new forms cannot be created for the entity. Which of the following are possible ways to achieve the goal? (Choose all that apply.)

A) Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as an unmanaged solution.
B) Set the Can be customized managed property to false. Export the customization as a managed solution.
C) Set the Can be customized managed property to false. Export the customization as an unmanaged solution.
D) Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as a managed solution.
E) Set the Can be customized managed property to true. Set the New forms can be created managed property to true. Export the customization as an unmanaged solution.

3. A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?

A) Change the business unit s root business unit.
B) Copy the business unit to the new position in the organizational hierarchy.
C) Change the business unit's parent business unit.
D) Disable the business unit, change the business unit s organization team and then activate the business unit.

4. You need to customize multiple Microsoft Dynamics CRM 2011 forms to display a third-party Microsoft Silverlight component. What should you do?

A) Create a Silverlight (XAP) web resource. Customize each of the CRM forms to include the XAP web resource.
B) Create a Data (XML) web resource that references the Silverlight component. Customize each of the CRM forms to include the XML web resource.
C) Create a Web Page (HTML) web resource. Add Silverlight XAML to the web resource. Customize each of the CRM forms to include the HTML web resource.
D) Copy the Silverlight component to the ISV folder on the CRM web server. Customize each of the CRM forms to include an Iframe that references the Silverlight component.

5. You are adding a sales team member to a Microsoft Dynamics CRM 2011 organization. You need to assign the Salesperson security role to the new user. What are possible ways to achieve this goal? (Choose all that apply.)

A) Assign the user to the Salesperson team queue.
B) Assign the user to a business unit that has the Salesperson role assigned.
C) Assign the user to a team that has the Salesperson role assigned.
D) Assign the Salesperson role to the user upon creation.

Solutions: