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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which basic business system serves operational level analysts in an organization?

A) Optimization analysis system (OAS)
B) Executive information system (EIS)
C) Decision support system (DSS)
D) Transaction processing system (TPS)

2. What is the meaning of scope creep?

A) Managing new requests through change control
B) Updating the project schedule
C) Making minor changes to improve team efficiency
D) Adding unapproved changes

3. What is a method for confirming users' identities?

A) Information secrecy
B) Authorization
C) Public key encryption
D) Authentication

4. What is the purpose of the Internet Use portion of the IT ethics policy?

A) To specify what a user can and cannot do with company printers
B) To improve worker productivity
C) To specify which email messages may be read by others
D) To identify company branding for use in communications

5. How does operational decision-making differ from strategic decision-making?

A) It involves day-to-day activities.
B) It sets the overall direction of the company.
C) It focuses on long-term goals.
D) It establishes the mission statement of the company.

Solutions: