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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician needs to remove the ability of standard users to shut down or restart a shared computer. Which of the following commands can be used to accomplish this task?

A) gpedit.msc
B) bootrec.exe
C) services.msc
D) shutdown.exe

2. A new user reports that they are unable to login to the corporate network on their desktop but they are able to access the WLAN from their mobile device. After further inspection, the technician realizes that the wall port is not wired correctly. Which of the following tools would be used to permanently restore network connectivity to the desktop?

A) Wireless locator
B) Tethering with mobile device
C) Crimper
D) Punchdown tool

3. Which of the following user accounts should be renamed to adhere to security best practices?

A) Administrator
B) Standard user
C) Power user
D) Guest

4. A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus' files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?

A) Use the recovery console to disable all windows services.
B) Use the repair disk and follow the prompts.
C) Use REGSRV32 to deregister the virus DLLs.
D) Run the antivirus after rebooting in safe mode.

5. A laptop user reports that they cannot see the SSID or connect to their company's wireless network. Which of the following should the technician try FIRST?

A) Check the wireless settings in the OS
B) Check the wireless on/off switch
C) Check the signal strength
D) Replace the internal wireless adapter

Solutions: