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Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way to tie together the benefits of the solutions?

A) Identify the financial benefits not yet realized with the network management solution, and ensure they can be attained through the security solution.
B) Explain how the security software leverages underlying capabilities of the network management solution.
C) Describe how proprietary technology elements provide the customer with the most advanced solution, which eliminates risk to a business unit.
D) Select the top five value-added aspects of the security solution, and model the financial benefit under three scenarios. This exercise gives insight into possible levels of benefit.

2. Which statement describes a benefit of using SWOT analysis?

A) It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.
B) It allows the IT organization to show business leaders that they understand service-level impacts on financial results.
C) It allows you to confirm the status of a customer's specific improvement initiatives.
D) It helps you gain a broader perspective about the customer's strategic situation.

3. Which option is a nonfinancial impact?

A) retirement of servers previously used for capacity spikes
B) number of new sales wins due to improved collaboration
C) improved brand image and reputation, as reflected in an informal set of interviews by someone writing an industry blog
D) percentage reduction in attrition (resignations) among customer service reps due to improved tools

4. Which statement explains why a requirement is different than a viewpoint?

A) Requirements are subjective and viewpoints are fact.
B) Requirements must come from one person.
C) Requirements come from users and viewpoints come from executives.
D) Requirements state needs and viewpoints are thoughts.

5. Which statement is a characteristic of future state capabilities?

A) They should define very detailed needs for the near-term and high-level needs for one or more years out.
B) They depict all of the requirements that a customer organization desires (best case).
C) They convey the most important business elements that are needed to achieve goals in the future.
D) They identify operating practices for a single department.

Solutions: