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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. What is the basis for any gap analysis on IT asset and service management solutions?

A) The current IT satisfaction survey results for IT users.
B) The customer's IT business processes and requirements for asset and service management.
C) A financial report on a customer's IT expenditure.
D) The contents of a customer's CMDB.

2. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
B) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
C) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
D) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

3. Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

A) IBM Data Integrity and Audit Manager
B) IBM Compliance and Release Management
C) IBM Change and Configuration Management Database
D) IBM Remediation and Precision Manager

4. What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A) TPM can automate best practices for common data center activities in support of change and release management processes.
B) TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
C) TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.
D) TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.

5. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Tasks List
B) Tasks Plan
C) Job List
D) Job Plans

Solutions: