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Avaya 72201X Exam Syllabus Topics:

Avaya Aura® Core Components Support Certified Sample Questions:

1. A customer states they are having voice quality issues when they make calls over a WAN link. You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

A) status station qos xxxx, where XXXX is the station number
B) list trace h248
C) monitor station qos xxxx, where XXXX is the station number
D) list trace station xxxx, where XXXX is the station number.
E) status media-gateway
F) list monitor qos

2. In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

A) Communication Manager; It is requesting the call log history from System Manager.
B) System Manager; It is requesting the call log history from Communication Manager.
C) the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
D) the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
E) the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.

3. A company's remote workers were unable to make calls to their office co-workers, and the SIP trace showed that no PPM Responses were coming from Avaya Aura Communication Manager (CM). However, the administrator discovered that CM had not been administered as a sequenced application in the endpoint's SIP Communication Profile. If CM had been added to the SIP Communication Profile as a sequenced application, which step would have been missing in the call flow?

A) PPM is downloaded to Avaya Aura System Manager (SMGR) from CM.
B) PPM is downloaded to the Remote Worker telephone from CM.
C) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
E) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.

4. Which Communication Manager command can be used to verify the network region in use by a particular endpoint?

A) display ip-network-region
B) list usage extension
C) status station
D) display system-parameters ip-option
E) status endpoint

5. Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?

A) The customer
B) Avaya Tier 4
C) Avaya Tier 2
D) Avaya Tier 3
E) Avaya Tier 1

Solutions: