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How to study the Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211

Topics of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

Candidates must know the exam topics before they start preparation. Because it will really help them to hit the core. Our Avaya Aura Maintenance 3316x exam dumps will include the following topics: 1. Dialing Plans

  • Validate that the system programming meets the customer requirements.
  • Configure the Call Server Database to support ESA.
  • Describe the basic functionality of commonly- used user interfaces.
  • Identify, isolate, and correct IP Peer Networking issues. 2. Networking
  • Given programming output, verify that the coordinated dialing plan is properly provisioned. 3. Administration and Maintenance
  • Given a customer's dialing plan and routes, determine the parameters that will satisfy the route.
  • Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
  • Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
  • Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
  • Given a description of a networking issue, determine what action should be taken to resolve the issue.
  • Identify the components that comprise an ESN network.
  • Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
  • Enable and configure H.323 and SIP Gateway properties on the Call Server.
  • Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
  • Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
  • Identify the key components of the IP Peer network.
  • Distinguish between types of dialing plans.
  • Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
  • Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
  • Prepare the System for IP Peer Networking.
  • Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
  • Identify the prompts and responses required to provision network signaling.
  • Identify the attributes of the Zone Based Dialing.
  • Given a BARS database output, determine the correctness of the programming to process a call.
  • Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
  • Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
  • Configure the Call Server Database to support the Zone Based Dialing.
  • Describe the Subscriber Manager Database synchronization mechanisms.
  • Given customer requirements, determine techniques, features and services that restrict user access to system resources.
  • Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
  • Given a network diagram and dialing plan, determine the location codes to be used in the network.
  • Configure IP telephone in Zone Based Dialing.
  • Identify the required network signaling types in a network configuration.
  • Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.

What is the duration, language, and format of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

  • Passing Score 72%
  • Number of Questions: 65
  • Format: Multiple choices, multiple answers
  • Length of Examination: 60 minutes
  • Language - English

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Avaya 3316X Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Implementation Procedures
  • 1. Software Installation
  • 2. System Configuration
Troubleshooting- Problem Resolution
  • 1. Fault Isolation
  • 2. Log Analysis
Avaya Quality Monitoring- Quality Monitoring Features
  • 1. Reporting and Analytics
  • 2. Evaluation Forms
Avaya Contact Recording Architecture and Components- System Architecture
  • 1. Core Components
  • 2. Deployment Models
Maintenance and Administration- System Management
  • 1. User Administration
  • 2. Backup and Recovery

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