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Avaya APSS Unified Communications Online Test Sample Questions:

1. Although all messaging applications should be sold as part of an overall UC solution, which two messaging products, in the Avaya messaging portfolio, can be a part of the application layer of the Avaya Aura@ architecture? (Choose two.)

A) Modular Messaging
B) HMS 400
C) Avaya Aura8 Messaging
D) CallPilot@
E) Communication Manager Messaging

2. Mother, your client contact, understands that applications like messaging, conferencing, and presence are part of the application layer of the Avaya Aura8 architecture. She wants to know why that is important since she could have the same centralized applications connected to her PBX. What reason will you want to discuss with her?

A) Upgrades for applications are automatic so users get the latest versions.
B) Security is improved for the applications because they are in a separate layer.
C) Applications can be deployed to any user, in the network, based on need rather than the corresponding PBX.
D) Speed of the application is increased, which allows the users to be more efficient.

3. A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

A) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products
B) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
C) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.

4. Your client Jean, is considering getting unified messaging from Microsoft@. What are three differentiators of Avaya Aura@ Messaging that you might point out to Jean? (Choose three.)

A) An option to store voicemail separately from email or along with multiple 3rd party emails
B) An all-in-one approach to voicemail, email, fax, auto attendant and speech recognition
C) Superiority at working with messages, calendars, and contacts
D) A choice of TUIs (telephone user interfaces) for DTMF (dual tone multi frequency) control and multiple remote or mobile access solutions
E) Domination of the productivity applications market segment
F) Single server or multi-server deployment with a centralized or decentralized topology

Solutions: