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Oracle B2C Service Integration and Development 2021 Implementation Essentials: 1Z0-1034-21 Exam
"Oracle B2C Service Integration and Development 2021 Implementation Essentials", also known as 1Z0-1034-21 exam, is a Oracle Certification. With the complete collection of questions and answers, BraindumpsPass has assembled to take you through 56 Q&As to your 1Z0-1034-21 Exam preparation. In the 1Z0-1034-21 exam resources, you will cover every field and category in CX Service Certification helping to ready you for your successful Oracle Certification.
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- Updated on: Sep 27, 2026
- No. of Questions: 56 Questions & Answers
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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment & Troubleshooting | 5% | - Performance Optimization - Logging and Debugging - Deployment Process |
| Integration APIs | 25% | - Connect for PHP - Connect Web Services for SOAP - Connect REST API - Authentication and Security |
| Customer Portal Customization | 35% | - Custom Widget Development - Standard and Syndicated Widgets - Models, Controllers and JavaScript - Portal Framework and Deployment - Look and Feel Customization |
| Agent Desktop & Console Extensions | 15% | - Agent Scripting and Workflows - Desktop Add-ins using .NET - Console Customization |
| Oracle B2C Service Architecture & Data Model | 20% | - Custom Objects and Fields - Connect Common Object Model (CCOM) - Data Access and Security Model - RightNow Object Query Language (ROQL) |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
What two benefits are gained by using Message Bases to control page content in Customer Portal?
- A. one point of change for page content changes
- B. quicker site copies to different interfaces
- C. quicker initial page setup
- D. less configuration
- E. Automatic Language Translation!
Correct Answer: B,E 🗳️
Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?
- A. Name.First like 'A%* ORDER BY Contact.Name.First;
- B. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
- C. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
- D. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
- E. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
Correct Answer: A 🗳️
Which function in Yahoo! User Interface Library (YUI) is used to select an elementfrom the view.php file?
- A. this.Y.one ();
- B. Rightnow.Y.get ();
- C. this.Y.3elect ();
- D. Rightnow.Y.select ();
- E. Rightnow.Y-one ( );
Correct Answer: D 🗳️
Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.
- A. UNIX time stamp format
- B. the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting
- C. ISO8601 using the UTC time zone
- D. yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting
Correct Answer: D 🗳️
You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMetadata{)
- B. ConnectAPI::gstNamedValues()
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::getMenuValues()
Correct Answer: B 🗳️
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