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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act,and sound like Salesforce?
Choose 2 answers

A) In-App Guidance
B) Guidelines for voice and tone
C) Full functional components
D) Blueprints and tokens

2. A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?

A) They use custom CSS properties to directly style HTML elements.
B) They use standard CSS properties to easily style base and custom components.
C) They use custom CSS properties to easily style base and custom components.
D) They use standard CSS properties to directly style HTML elements.

3. A UX Designer wants to adopt scalability and consistency by no longer hard-coding values in designs, such as hex values for colors and pixel values for spacing.
What should be used or created to leverage named entities that apply design attributes to components and applications?

A) Utility Classes
B) Design Patterns
C) Design Tokens

4. The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers

A) Recommend using related lists instead of list views.
B) Request users to create and share their list views.
C) Remove irrelevant public list views.
D) Share list views to Public Groups and only add relevant users.

5. A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks' Service Cloud instance.
Which activities should be considered while designing the Case Solver experience?

A) troubleshooting customer issues and logging activities
B) Viewing the status of cases and analyzing campaign metrics
C) training other agents and editing knowledge articles

Solutions: