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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant is helping a nonprofit organization set up Outcome Management. Which object should the consultant use to link Programs to Indicator Definitions?

A) Indicator Performance Period
B) Indicator Assignment
C) Indicator Result

2. Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A) Case
B) Client Alert
C) Program
D) Service Delivery

3. How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A) By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
B) By centralizing grant application, approval, and reporting processes for outbound grants
C) By automating financial ledger reporting for various revenue streams, including grants and in-kind donations

4. A nonprofit organization performs wealth prospecting on a donor. The organization wants to track the real estate value and the business ownership value of the donors. Which Nonprofit Cloud object has standard fields to track these values?

A) Contact Profile
B) Business Account
C) Opportunity

5. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Subscribers must be synced as Leads and Campaign Members in NPSP.
B) Unsubscribed Leads should be deleted from Salesforce immediately.
C) Email subscribers' activities can be retained for a certain length of time.
D) Campaign Member records use less storage space than custom object records.

Solutions: