Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certification Exams
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Instant Download SAP : C_C4HCX
Check Updated on: Oct 19, 2026
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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP Integration Suite | 11-20% | - API Management - Cloud Integration capabilities - Integration strategy and architecture - Open Connectors |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Marketing automation strategies - Customer segmentation - Campaign management |
| The Intelligent Enterprise | <=10% | - Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy |
| Extensibility in SAP CX Solutions | 11-20% | - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) - In-app extensibility |
| SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Order management - Commerce solution architecture |
| SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Integration with back-end systems - Service ticket workflows - Sales process configuration |
| Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?
- A. To serve as the primary attribute for matching incoming event data to an existing group
- B. To specify the parent entity in a relationship schema
- C. To store the unique identifier for the group generated by the SAP CDP pipeline
- D. To represent the highest quality and most recent cdpld of the group
Correct Answer: A 🗳️
What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.
- A. Call Lists Generator
- B. Account Synopsis
- C. Lead Scoring
- D. Email Draft Recommender
- E. Lead Booster
Correct Answer: B,D,E 🗳️
What are some of the machine learning capabilities in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.
- A. Account categorization
- B. Machine translation
- C. Warranty determination
- D. Case categorization
Correct Answer: B,D 🗳️
You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.
- A. The images for the storefront are available in the Cloud Portal.
- B. The security settings are configured in the Cloud Portal.
- C. The Git repository has been configured in the Cloud Portal.
- D. The code is working properly locally and it has been pushed to the Git repository.
- E. The product master data has already been loaded into SAP Commerce Cloud.
Correct Answer: B,C,D 🗳️
How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.
- A. By offering SAP methodology templates for creating integration strategies
- B. By generating artifacts for creating an integration flow in SAP Cloud Integration
- C. By using a proposal service based on machine learning using crowd sourcing
- D. By providing SAP advisory consultants to support customer go-lives
Correct Answer: B,C 🗳️
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