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Salesforce Certified Platform Strategy Designer: Plat-UX-102 Exam
"Salesforce Certified Platform Strategy Designer", also known as Plat-UX-102 exam, is a Salesforce Certification. With the complete collection of questions and answers, BraindumpsPass has assembled to take you through 155 Q&As to your Plat-UX-102 Exam preparation. In the Plat-UX-102 exam resources, you will cover every field and category in Salesforce Strategy Designer Certification helping to ready you for your successful Salesforce Certification.
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- Updated on: Sep 13, 2026
- No. of Questions: 155 Questions & Answers
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- Updated on: Sep 13, 2026
- No. of Questions: 155 Questions & Answers
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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 30% | - Collaboration
|
| Topic 2: Discovery | 32% | - Value of Strategy Design
|
| Topic 3: Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
Salesforce Certified Platform Strategy Designer Sample Questions:
A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members' understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?
- A. Hypothesize, Empathize, Optimize
- B. Define, Design, Deploy
- C. Gather, Envision, Plan
Answer: C
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Cloud Kicks' sales representatives are complaining that some Lightning webs components developed as part of the partner onboarding process are slow to load and often unresponsive.
What would be the best recommendation to the team to identify the challenges and remediate the issue?
- A. Create a case with Salesforce support.
- B. Utilize the Lightning Usage App.
- C. Run the Salesforce Optimizer.
Answer: B
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Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need for updated documentation as part of a new customer service design, making self-service available within the experience What should be used to measure ongoing success?
- A. Increased number of Knowledge articles
- B. Decreased number of customer cases
- C. Decreased bounce rate on document on pages
Answer: B
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Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?
- A. Loyalty Cloud
- B. Marketing Cloud
- C. Consumer Goods Cloud
Answer: C
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During the ideation stage, a Cloud Kicks team developed a low fidelity prototype to help the company hone its strategy.
Which question should the strategy designer focus on next to ensure success?
- A. What user experience success metrics should be included in the product?
- B. What are the assumptions about market conditions that would have to be true?
- C. Whet ere the team's technical capabilities to deliver on the solution?
Answer: B
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