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Instant Download IBM : C9020-971 Questions & Answers as PDF & Test Engine
- Exam Code: C9020-971
- Exam Name: IBM Enterprise Storage Technical Support
- Updated: Jul 22, 2026
- No. of Questions: 55 Questions and Answers
- Download Limit: Unlimited
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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Problem Resolution | - Diagnosing and resolving storage issues - Use of diagnostic utilities |
| Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
| Performance Optimization | - Tuning storage performance - Performance analysis tools |
| Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
IBM Enterprise Storage Technical Support Sample Questions:
1. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?
A) Perform a proof-of-concept
B) Verify the solution using IBM Red Books
C) Consult the installation guide
D) Check Systems Storage Interoperation Center
2. A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?
A) Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
B) Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
C) Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.
D) Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.
3. A customer wants to implement its database with IBM Cloud Manager and OpenStack.
Which benefit will the customer realize?
A) Three-site mirroring
B) Reduce capital expenditures and operational expenses
C) Runs on Power Linux
D) Exceptional performance for new work loads
4. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?
A) One or three year warranty with 24x7 response (dependent upon machine type).
B) Two year warranty with 9x5 next business day response.
C) One year warranty with 9x5 same business day.
D) Five year warranty with 24x7 response (dependent upon machine type).
5. Which XIV option addresses rapid data growth and financial concerns?
A) Growth on Demand
B) Distributed Data
C) IBM Global Financing
D) Advanced System Placement
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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