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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?

A) Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.
B) Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.
C) ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
D) Users will not be able to register on their Avaya IXTM Workplace Clients.

2. Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?

A) The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
B) The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
C) The maximum number of licensed subscribers has been reached.
D) The maximum number of subscribers has been reached.

3. All users of Avaya Equinox Conferencing are unable to connect to any Virtual Meeting Rooms. When viewing the server.log of Equinox Management the following error message is in the log:
[AuthResult: result = REJECTED, message = MCUNoResponse]. Which cause does this error message point to?

A) Equinox Media Server is not available.
B) Session Manager is not available.
C) Avaya Aura Web Gateway is not available.
D) Equinox Management is not available.

4. Consider an Avaya IXTM Workplace for Web Client connecting to a virtual meeting room from a public network. Which two components within the call flow will be involved in the media path? (Choose two.)

A) Avaya Auta Web Gateway
B) Session Manager
C) Equinox Media Server
D) Avaya Aura Media Server

5. When a user has registered on Avaya IX Workplace Client, the following error message was displayed: VoIP Service Limited. VoIP service is currently available with limited service.
While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.
Where and how can this error be corrected?

A) In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.
B) In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
C) In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
D) In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.

Solutions: